David Lloyd Derby

Reviews

• AD

  Adam Dewhurst

  Jun 16, 2026
  5.0
  Visited David Lloyd Derby today for a tour and had a great experience. Jamal showed me around and was excellent from start to finish. He was friendly, professional and took the time to understand what I was looking for rather than just giving a generic sales pitch. He clearly knows the club well, answered all of my questions thoroughly, and his enthusiasm for the David Lloyd brand really came across. I never felt pressured, and he gave me a genuine understanding of what membership would be like. A really positive first impression of the club and a credit to the team. Thanks, Jamal!
• KK

  KJZ

  Jun 14, 2026
  1.0
  Since new manager has come in the gym is just not the same and I don’t enjoy training there anymore. Last week I trained and did a 10 min workout as I was disgusted at the managers bad attitude and witnessed her being rude to people. I will be cancelling my membership and going to a gym with a better management as she is awful. David Lloyd reputation has gone down to -1
• AF

  ana mafalda rocha ferreira

  Jun 14, 2026
  5.0
  We recently visited David Lloyd Derby and were warmly welcomed by Dylan. From the very beginning, he was exceptionally friendly, professional, and attentive. Dylan took the time to answer all of our questions thoroughly and gave us a comprehensive tour of the facilities with genuine enthusiasm, care, and dedication. What stood out most was his sincere interest in understanding our individual goals and how the club could help us achieve them. We never felt rushed and were made to feel valued throughout the entire visit. Thanks to Dylan's outstanding customer service and professionalism, we were so impressed that we decided to join on the spot. We then enjoyed a lovely lunch and spent a fantastic afternoon at the club. Dylan is a true asset to David Lloyd Derby and played a key role in our decision to become members. We would highly recommend him to anyone considering joining. Thank you, Dylan, for making our experience so enjoyable and memorable!
• RC

  Richard Cleese

  Jun 8, 2026
  5.0
  I’ve been a member of David Lloyd for some time now, and I wanted to recognise Dylan for the excellent service he provides. From my very first visit, Dylan was incredibly welcoming, professional and knowledgeable. He took the time to give me a thorough tour of the club, spa and its facilities, answered all my questions, and helped me feel confident about joining. His friendly approach and genuine enthusiasm for the club made a real difference. What has impressed me most is that his helpfulness hasn’t stopped after sign-up. Most recently, when I forgot the charging cable for my phone, Dylan went out of his way to find a spare one so I could charge it while using the gym. It’s this kind of attention to members and willingness to help that really stands out. Dylan is always approachable, friendly and professional, and he represents the club exceptionally well. He’s a real asset to David Lloyd and deserves recognition for the consistently high level of service he provides. Thank you, Dylan.
• YC

  Yi Cai

  Jun 8, 2026
  5.0
  I’d like to give a big thank you to Dylan for his outstanding support. When I first visited a year ago, he took the time to show me around, explain everything clearly, and make me feel genuinely welcome. His friendly and professional approach gave me the confidence to sign up for my membership that same day. A year later, I’m still very happy with my decision. Dylan is always approachable, helpful, and supportive whenever I see him. Excellent customer service and a real credit to the team. Highly recommended!

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