This profile is uncertified and using publicly sourced data
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Business Details
About
Optician
Established in 1986, John Fell Opticians has built a strong reputation for providing the highest standard of optical care and services, including sight tests, contact lens fittings, spectacles, children’s eyewear, sunglasses and prescription sunglasses. Our ability to offer the best possible choice when it comes to frames, lenses and sight testing technologies combined with first rate customer service, means that our commitment to building lasting relationships never falls short.
With vast experience within all three stores we reflect the high quality of our service and provide a relaxed and stylish environment. We pride ourselves on our customer service, friendly and professional staff.
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.