Tesco Pharmacy

Reviews

• MK

  Marta Kwiecinska

  May 3, 2026
  1.0
  The worse pharmacy ever... very unhelpful staff ,they didn't have any nasal spray for babies that we needed for our little boy .They didn't recommend anything instead, oh sorry they did Boots which is closed on weekends. How come they can be called a pharmacy, if they haven't got the basic medicines. Very disappointing
• SK

  Shini Khalif

  Jun 27, 2025
  1.0
  I am writing to express my deep dissatisfaction following an utterly appalling experience at the Tesco Pharmacy in Launceston, which occurred recently and has left both myself and my partner extremely distressed. The manager on duty, whose name we understand to be Hyder conducted himself in a manner that can only be described as profoundly rude, arrogant, and entirely unbecoming of someone in a position of responsibility within a public-facing healthcare service. My girlfriend approached the pharmacy seeking assistance and clarity regarding a medical matter, only to be met with dismissiveness, misleading information, and a patronising tone that was both unnecessary and inappropriate. Mr Hyder not only failed to provide accurate guidance, but his condescending attitude and complete lack of empathy caused her visible emotional distress — to the point of tears. Such behaviour is not only unprofessional but deeply concerning given the vulnerability of those seeking pharmaceutical care. It is entirely unacceptable that a member of staff representing a brand as prominent as Tesco should treat customers in this way. I would like to know the formal channels through which a complaint can be lodged against this individual. This experience has severely shaken our trust in the pharmacy team at Launceston, and I believe it warrants both a formal apology and an internal investigation into Mr Hyder’s conduct and suitability for his role. Tesco customers deserve to be treated with dignity, compassion, and respect — qualities that were entirely absent during this encounter.
• NN

  nimsy

  Mar 17, 2022
  5.0
  Excellent service from Tracey and Sam last Monday! Under lots of pressure with lots of people waiting, but still performed amazingly.
• MM

  M

  Jan 17, 2022
  1.0
  Would be nice if they answered the phone
• SD

  S Dudley

  Jul 5, 2020
  3.0
  Found at the back of the store and often queues to get medication.

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