Rowan House Domiciliary Care has over 18 years’ experience in providing care to individuals in their own homes. We currently provide care in Saltash and the surrounding areas; including Hatt, St Mellion, Callington, Landrake, Tideford, and more.
We are proud to be able to offer a whole range of services that allow our clients to retain their independence and stay in the comfort of their own home. Our dedicated team of carers are all fully DBS checked and trained in all aspects of care. We ensure that the highest quality of care and support is provided to all clients and that they feel safe and respected at all times.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.