Heals Opticians Cockermouth offers expert advice and fantastic products whether you are looking for a perfectly fitted pair of prescription glasses, the very latest in designer sunglasses or in contact lens innovation. We pride ourselves on delivering the very best in eye care to the highest of standards, with the kind of exemplary customer service you only find at the best independent stores.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.