Our Cockermouth location on Station Street, just across from Cumbrian Building Society and conveniently close to Sainsbury's and Wilko's, offers dedicated, stand-alone business premises for your hearing care needs.
We're committed to making your experience seamless. Our clinic is open from 9 am to 5.30 pm, Monday to Friday, with the added convenience of Saturday appointments available from 9 am to 1 pm. When you book an appointment, we'll guide you through a simple online triage form to ensure everything is in order before your visit.
Our ground-floor facility boasts two dedicated clinic rooms, each designed for specific services, including wax removal treatments, hearing tests, and consultations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.