SureCare Calderdale & Kirklees provide comprehensive care services for all stages of life's journey. We offer a wide range of services to promote the independence and autonomy of our customers, allowing them to remain in their own homes & reducing the need to move into residential care. Our person-centred approach allows us to create bespoke care packages, meeting the individual needs of our customers. Our care service is entirely flexible, with visits ranging from 30 minutes to 24 hour care. We also offer additional services including support around the home & companionship visits, ensuring that all aspects of daily life are catered for. Our fundamental goal is to provide care that is reliable, responsive & of exceptional quality.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.