Newmedica is one of the leading independent sector providers of NHS funded ophthalmology services in England.
The foundation of Newmedica is built on personal experience so we understand, and we focus on making a difference for our patients.
Our vision is a society where everyone can get access to free or affordable world class treatment for advanced eye conditions without any unnecessary delay or worry.
We deliver over 150,000 patient interactions annually in more than 26 locations across England. We have a proven track record of working with the NHS.
99% of patients would recommend us
From the surveys our patients complete when they leave us.
Location
Newmedica Ellesmere Port Eye Health Clinic & Surgical Centre - Cheshire Oaks
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.