Home Health Care ServiceDay Care CentreNursing HomeSenior Citizen Centre
We provide highly personalised home care services to older people across Cheshire and our service is rated 'Outstanding' by the Care Quality Commission (CQC). Our support options include both hourly visiting home care and 24-hour live-in care. All of our trained care professionals are supported locally by our expert care management team in Wilmslow, and they can support you with anything from basic domestic support, companionship, medication help, mobility care, through to caring for complex conditions such as dementia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.