Bramley Avenue is a residential care home located in Melbourn, Cambridgeshire. Our team provide care and support for up to five adults with learning and physical disabilities, autism, epilepsy and cerebral palsy.
Our detached bungalow has been built with accessibility in mind and is complete with overhead tracking hoists and an adaptable bathroom – perfect for those with mobility needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.