David Lloyd Beaconsfield

Reviews

• KL

  Kaitlyn Liedberg

  1 day ago
  5.0
  Absolutely fantastic service from Calem at David Lloyd Beaconsfield! He genuinely went above and beyond and made the whole experience so easy and enjoyable. It’s refreshing to come across someone who is so friendly, helpful and genuinely cares about the service they provide. Calem is a real credit to the club, and his attitude and professionalism really stood out. People like him make such a difference to the overall experience. Thank you, Calem! you’re an absolute legend! David Lloyd are lucky to have you! 👏
• HJ

  HANI JARCHEH

  2 days ago
  1.0
  Simply the worst Gym ever! I have been a member before David Lloyd took over, going back few years it was much better run under different Managers I don’t know where to start as it is a huge list - Badly run, no manager, I have asked to speak to him, never been able to, never seen him, always unavailable, Ignores the members - Dirty, especially the showers that are old Mould in the sinks in bathroom , Club cafeteria always dirty - Urine smell for months in the Gents - Every time something is broken which is everyday, It takes weeks to fix, Staff give you different answers, don’t have a clue - Members vaping IN THE SAUNA!!! and other parts of Spa!!!!!! - Tennis courts have cracks in them Every time you report anything, staff nod and say they will pass it on to the manager but nothing gets done - App always not working, cant book a tennis court, rang them , they don’t answer - Showers were hardly working, no pressure at all, complained for a whole year every week finally they have fixed them - Outdoor Swimming pool never clean, so bad , I have never seen this level before After constant complaining, the assistant manager came out and cleaned it himself - Have you ever seen the state of the glasses they serve you when you ask for one Can someone remind me how much are we paying for this ? This is not a Premium gym, it is as far as planet earth to the moon 1 positive thing only, front desk staff and restaurant team are always very nice Despite all the complaints they get everyday I hope this makes your mind up before you join
• HE

  Hodan Elmi

  6 days ago
  5.0
  I wanted to take a moment to recognise the exceptional customer service I received from Callum at David Lloyd Beaconsfield. From the very beginning, he was absolutely lovely, incredibly welcoming, professional and genuinely helpful throughout the entire sign-up process. What really stood out to me was that his customer service didn’t just stop once I’d signed up. On my very first day at the club, Callum made a point of checking in on me to see how I was getting on, whether I was settling in and if I needed anything. It was such a thoughtful gesture and something I really appreciated, especially as a new member. He truly went above and beyond to make sure I felt comfortable, welcomed and looked after. It’s rare to come across someone who takes such genuine pride in providing an excellent experience, rather than simply doing what is expected of them. Callum has such a warm, friendly and approachable manner, and it’s clear that he genuinely cares about the people he helps. He made the whole experience feel personal rather than transactional, which made a lasting impression on me. He is an absolute credit to the Beaconsfield branch, and I really hope his hard work, kindness and dedication to customer service are recognised by management. Thank you, Callum, for making my first experience at the club such a positive one. It’s people like you who make all the difference. I couldn’t recommend him highly enough!
• LI

  Ludmila Ibesaine

  Oct 17, 2026
  5.0
  ⭐⭐⭐⭐⭐ I would like to say a huge thank you to Callum at David Lloyd Beaconsfield for his exceptional customer service. He was incredibly helpful, attentive and professional when I had a query regarding my membership. He took the time to listen, explain everything clearly and ensure my questions were answered. Such a positive experience and a real credit to the team. Thank you, Callum!
• KK

  Khadija Shaheen (KeepingupwithKadz)

  Oct 10, 2026
  1.0
  I’ve submitted an online enquiry to David Lloyd twice, providing my details and expecting to receive a call back within the advertised 48 hours. However, on both occasions, I’ve received no response regarding membership options, pricing or the next steps. For a brand that positions itself as a premium gym offering luxury facilities and high standards of customer service, this is disappointing and falls short of the level of service I would expect. First impressions matter, and this experience has certainly made me question the standard of customer care before even becoming a member.

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