Our Park House inpatient treatment centre is open to people who use our Change Grow Live services across the West Midlands and Birmingham.
We have 18 beds for clients using our local services and have detox as their next step in their recovery journey.
Who we support:
People with significant and multiple medical, physical and/or mental health concerns.
People with complex poly-drug detoxification.
People who are pregnant and use our drug/alcohol services
People using novel psychoactive substances (e.g. GBL/GHB/SCRAs) through detox
We offer detoxes from Gabapentinoids/Pregabalin/Gabapentin.
Our team is made up of healthcare assistants, nurses, doctors, clinical staff, recovery motivators and service user representatives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.