Thornford Park offers a seamless integral pathway supporting and empowering service users in their recovery and rehabilitation. The medium, low secure and rehabilitation wards, as well as psychiatric intensive care units (PICUs), are all set within 21 acres in the Berkshire countryside.
Facilities include: a horticultural garden, fully equipped gym, sports hall, running track and music room.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.