Target Optical

Reviews

• SP

  Sarah Porray

  Apr 4, 2026
  5.0
  As described, Dr Brown was very helpful. He took the time to listen to my concerns without dismissing my needs and desires. The staff were hospitable, knowledgeable, patient and well tempered. A special thank you to Micailah for her expertise and humor…she deserves a raise! I am very satisfied with my experience and will use this location for my vision health and retail needs in the foreseeable future. Thank you!!
• BF

  bryan flannery

  Mar 31, 2026
  5.0
  I did not know what I didn't know. I found out quickly and with clarity on expectations. Helped me find my way through indecision, swiftly. Very pleased thus far and anxious to hear the glasses are ready
• ZT

  Zoe Towner

  Mar 30, 2026
  5.0
  Wonderful staff with quick and efficient service for both the doctor portion and the help with picking new frames! Micailah who has always helped me is such a phenomenal person, she was patient and extremely helpful, always make me and my entire family feel so welcome each time we come back, even a year later!
• JL

  jennifer lewis

  Mar 28, 2026
  2.0
  I am a firm believer in treat people the way you want to be treated. I arrived ten minutes late due to unforeseen circumstances beyond my control! They refused to see me! We all know that doctor offices late! Treat customers with the same grace as you expect us to give you!
• MH

  Mellissa Hairston

  Mar 19, 2026
  1.0
  I would not recommend Target Optical, especially the location at Woodstock Road. I went in for an eye exam and weeks later when I went back to pick up my glasses, I explained to the lady that the prescription was extremely strong for my eyes. I didn’t want to take the glasses home, but she told me to take them for 2 to 3 weeks and see how they felt and see if I got used to them and let them know. I called back mid January and left a message stating the glasses were too strong and I’d like to get back in for another appointment to change my prescription to a lower strength. No one called back. After about a week, I called back and left another message. No call back. I called three times and left messages with no callback. I called back early this morning, gott someone on the phone, explained the situation and she told me I would need to come back in and pay for an eye exam again in order for my lenses to be replaced, because I am now outside of their window of replacing them without additional cost. My complaint is that this location does not return messages, unless you’re trying to spend money ot make an appointment. They won’t return your call if they need to help you or to correct something. I would not recommend this office.

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