Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,097 reviews
5 stars
1,047
4 stars16
3 stars2
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific employees like Xavier, Candice, and Heather for their exceptional service.
Efficiency
Customers appreciated the quick service for adjustments and repairs, often being helped within minutes, which contributed to a positive overall experience.
Knowledgeable Staff
Many reviews noted the staff's expertise in eyewear and eye care, providing valuable advice and assistance in selecting frames and understanding insurance options.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding communication and service delays, indicating inconsistency in customer experiences.
Product Selection
Customers enjoyed the wide variety of stylish frames and sunglasses available, often mentioning the quality and selection as a reason for their loyalty.
- EAExtra AccountNov 11, 20255.0My service at this location was excellent. I couldn’t have asked for a better experience from the staff, Heather, Kayla, Candace, and Kayla help me to know end it was a simple process as easy as 123. I would recommend them anytime if anybody needs glasses contact lenses, good service, friendly smiles. They have it all.
- MMMolly MaraghNov 10, 20252.0My progressive prescription lens was not lined up properly and so I could hardly read from my new pair of glasses. I was out of the country on vacation and so there was not much need to use the glasses however on my return, I called to let them know what was going on. I told them I was at the 30 day warranty and I was planning to come in that day. I was told there was no one to take care of me so I should come on the Monday. Went in on Monday and I was told that my warranty expired that Saturday that I tried to go in, so they would not be able to adjust my glasses. Told them that when I called to come in that Saturday, I was told they had no staff that could see me and I was given this new date. The customer service guy check with the manager and she said nope there’s nothing she can do.
- DNDonnie NixNov 10, 20255.0They fixed our glasses for Free did a great job and were very nice and very quick by
- NRNancy RossNov 3, 20255.0Xavier was great! Extremely patient and helpful when I tried on numerous frames and made good recommendations. He went the extra mile for customer service and it was greatly appreciated.
- ATAmber TeneyckOct 28, 20255.0We popped into LensCrafters at the outlet for a quick adjustment, and they were absolute angels! So friendly, helpful, and fast truly above and beyond customer service. It’s rare to find a team this kind and accommodating. Highly recommend!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Woodstock, GA offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology from Ray-Ban Meta, Oakley Meta, and Nuance Audio.
What are the LensCrafters Woodstock store hours?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Which payment methods are accepted at LensCrafters in Woodstock?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters accept vision insurance plans?
Yes, most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health are accepted. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters in Woodstock?
You can schedule your eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=3344&storeId=10851.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any eyeglasses or contact lenses you currently use, and any questions you may have.
What nearby places of interest can I visit before or after my appointment at LensCrafters?
LensCrafters is located inside The Outlet Shoppes Of Atlanta, where you can visit stores like Tommy Hilfiger, Converse Factory Store, Brooks Brothers Factory Outlet, and enjoy dining spots such as Charleys Cheesesteaks and Johnny Rockets.
Are there other eyewear or optometry stores near LensCrafters in Woodstock?
Yes, nearby you can find Arbor Place Eye Care and Sunglass Hut for additional eyewear and optometry options.
How can the nearby food options at The Outlet Shoppes Of Atlanta enhance my visit to LensCrafters?
You can enjoy a meal or snack before or after your appointment with options like Auntie Anne's Pretzels, The Outlet Shoppes Of Atlanta Food Court, or Rocket Fizz Woodstock candy store located close by.
Does LensCrafters Woodstock offer in-store pickup for eyewear?
Yes, LensCrafters provides in-store pickup services for your convenience.