Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
984 reviews
5 stars
662
4 stars
138
3 stars
61
2 stars
35
1 star
88
What are people saying?
AI-generated from recent customer reviews
Staff Conduct
There are numerous complaints regarding the unprofessional behavior of certain staff members, particularly the general manager, Shamela, who has been accused of harassment and discrimination.
Customer Service
While some customers praised the friendly and helpful staff, others reported rude and dismissive interactions, leading to a lack of consistent customer service.
Cleanliness
The gym is generally reported as clean and well-maintained, although some reviews noted inconsistencies in cleanliness, particularly in locker rooms and bathrooms.
Facility Issues
Several customers expressed frustration over unexpected closures and limited equipment availability, impacting their workout experience.
Positive Experiences
Despite the negative feedback, many customers highlighted positive experiences with specific staff members and the overall atmosphere of the gym.
- MTMichael ThomasOct 31, 20255.0Out of all the locations I’ve visited, this one stands out as the cleanest. The staff and management team are consistently amazing—friendly, professional, and welcoming no matter the time of day. Whether I come early in the morning or late at night, the team always greets me with a smile, and it’s great to see staff actively maintaining the gym’s cleanliness. This is truly one of the best locations I’ve been to!
- RMRhina MirandaOct 31, 20255.0Muy buen Gimnasio todo muy limpio y organizado excelente lugar para ir a ejercitarse, su personal muy amable y atentos 😊
- TOThe OneOct 17, 20255.0I’d like to extend my appreciation to the management team for addressing my concerns so thoughtfully. I came in frustrated but left with a smile — that level of care and professionalism truly sets this location apart. Thank you
- ABAmeerah BennettOct 16, 20255.0Shout out to both managers, Lyv and Shamela, for their outstanding leadership and dedication. They have truly transformed the Stone Mountain location and continue to do an excellent job with the team. The gym is consistently clean and well-maintained—great work!
- CCCeliaOct 14, 20255.0Miss Nikki She give a real good customer service she's very attentive very caring very friendly anytime you need something she's right there she's friendly with all the customers and that's what I like about her she welcome everybody when they come in through and all the good stuff should make you feel like you're at home
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Stone Mountain, GA?
Planet Fitness in Stone Mountain is open 24 hours from Monday to Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on weekends.
Where is Planet Fitness located in Stone Mountain, GA?
The gym is located at 5211 Memorial Dr, Stone Mountain, GA 30083, USA.
What services does Planet Fitness in Stone Mountain offer?
They offer Classic Access, Mobile App workouts, free In-Club Fitness Training, Wifi, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Fitness Training, and more.
Is Planet Fitness a judgment-free gym and welcoming to all fitness levels?
Yes, Planet Fitness provides a Judgement Free Zone® and a welcoming environment for everyone to build strength at their own pace.
Can I download a mobile app for Planet Fitness workouts and memberships?
Yes, Planet Fitness has a mobile app available for both iOS and Android platforms to access workouts and membership information.
What are the holiday hours for Planet Fitness in Stone Mountain?
Holiday hours vary, including full-day openings or reduced hours. For example, on 2025-11-26 they're open until 9 PM, and on 2025-12-24 open until 3 PM. It's best to check specific dates.
What nearby restaurants can I visit before or after my workout at Planet Fitness?
Nearby restaurants include Dish Out African And Ameri, Sahara Wings (Ethiopian and African cuisine), Domino's Pizza, Taco Bell, and Queen Sheba Bakery.
Are there any nearby stores where I can shop for sportswear or athletic gear after visiting Planet Fitness?
Yes, Hibbett Sports is close by, offering sporting goods, shoes, and sportswear.
What nearby services are available if I need financial assistance or ATM access near Planet Fitness?
Nearby financial services include Western Union for money transfers, Chase ATM locations, and Kinsmith Finance for installment loans.
Are there beauty or wellness salons near Planet Fitness in Stone Mountain?
Yes, Art Deco Styles and Cuts, Tip Top Nails, and Fatima Hair Braiding offer beauty and spa services nearby for relaxation before or after your workout.