LensCrafters

4.9
1766 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4002 Stone Mountain Hwy, Snellville, GA
30039-3977, United States

Hours

Reviews

4.9
1,766 reviews
5 stars
1,691
4 stars
25
3 stars
3
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their exceptional customer service, with many customers highlighting specific employees like Sakinah, Victoria, and Matthew for their helpfulness and professionalism.

Knowledgeable Staff

Customers appreciated the staff's knowledge about eyewear options and insurance, which contributed to a smooth purchasing experience.

Positive Experience

Overall, customers reported pleasant experiences during their visits, often mentioning the welcoming atmosphere and the efficiency of the service.

Repair Services

The business was commended for its quick and effective repair services, with several customers noting how staff handled adjustments and repairs with ease.

Mixed Feedback

While most reviews were positive, there was a notable complaint regarding a lack of communication and training at one location, indicating room for improvement.
  • SS
    Stacy Szucs
    3 days ago
    5.0
    I had a great experience at LensCrafters Stone Mtn today from the pre-check, to the exam, to the wonderful help I had selecting new frames.
  • TJ
    TaNiesha Joseph
    3 days ago
    5.0
    Very helpful and very attentive to my daughter’s needs. She was able to find two great pair of glasses. Her Dr. provided helpful information on her new prescription.
  • LL
    Lao
    4 days ago
    5.0
    Wonderful experience,staff was excellent,very helpful and patient. Staff had Wonderful personalities! Thanks for assisting me. Blessings to all of you!
  • KH
    kisha hightower
    Jan 6, 2026
    5.0
    Sakinah did great job on helping me pick my eyeglasses & she made sure I hot the best price for my visit. My appointment was quick & I didn't have to wait long to be seen.
  • SW
    Steve M Williams
    Dec 28, 2025
    5.0
    My daughter and I recently had our annual eye exams taken and we both needed glasses. It was the first time the we visited your establishment and it was well worth the trip. The from the time we walked until our departure, the level of customer service was nothing less than exemplary. Thanks for a level of customer service and professionalism that is a rarity nowadays.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.