LensCrafters

4.9
1696 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4002 Stone Mountain Hwy, Snellville, GA
30039-3977, United States

Hours

Reviews

4.9
1,696 reviews
5 stars
1,621
4 stars
25
3 stars
3
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and attentive, with many customers highlighting specific employees like Sakinah, Victoria, and Nia for their exceptional service.

Professionalism

Customers noted the professionalism of the staff, particularly during consultations and eye exams, contributing to a positive overall experience.

Product Knowledge

Many reviews mention the staff's thorough understanding of products and insurance options, helping customers make informed decisions.

Mixed Experiences

While most feedback is positive, there are isolated complaints regarding service quality and communication, particularly at the Lilburn location.

Efficiency

Customers appreciated the quick service and efficiency in processing orders and adjustments, often completing visits in a timely manner.
  • KK
    Kereene
    Nov 15, 2025
    5.0
    Matt is very customer service oriented, friendly and helped me out of a bind when my glasses broke!
  • HT
    Ha Tran
    Nov 15, 2025
    5.0
    Sakinah is a great person. She was professional, patient, and very knowledgeable. She took the time to help me find the perfect pair of glasses and made sure everything fit comfortably.
  • SM
    Sardia_ M
    Nov 8, 2025
    5.0
    Thos place is amazing. I brought in glasses to try to fix a screw the guy initially tried everything he had only to realize the screws were specially made and they did not have that frame. Visit 2, I got new frames from my out of state optometry. The lady took her time to pop out my lenses and put them in the new frames. All FREE. THANK YOU Lenscrafters Snellville.
  • KK
    Kaliyah
    Nov 8, 2025
    5.0
    Dr. Batchelor was very thorough and informative … The staff was extremely helpful and pleasant… Will definitely come back for future exams and glasses
  • SB
    starrett bartleson
    Nov 1, 2025
    5.0
    The specialist who assisted me-Paige, was amazing! She was very thorough, knowledgeable, and professional. She not only assisted with selection of the proper frames and lenses, she also made sure I understood my insurance coverage and out of pocket cost. I would definitely recommend LensCrafters… make sure you see Paige!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.