LensCrafters

4.5
374 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7804 Abercorn St, Savannah, GA
31406-3502, United States

Hours

Reviews

4.5
374 reviews
5 stars
317
4 stars
14
3 stars
3
2 stars
2
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Brittany, Franny, and Rayna for their exceptional service.

Doctor Experience

Dr. Richard Arneson received high marks for his thoroughness, professionalism, and ability to make patients feel comfortable during their exams.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service from specific individuals, leading to a mixed overall perception.

Product Quality

Several customers expressed dissatisfaction with the accuracy of their prescriptions and the quality of the glasses received, indicating issues with lens fitting and customer care.

Store Environment

The store was frequently described as clean and comfortable, with a welcoming atmosphere that encouraged customers to take their time in selecting frames.
  • EL
    Ellen Lehouiller
    Dec 16, 2025
    5.0
    We loved Brittany and how professional, helpful and just all round sweet person! Definitely will keep going back to Lens Crafters and hopefully work with Brittany, thank you.😊
  • SJ
    Sherry Jones
    Nov 28, 2025
    5.0
    They were very kind and helpful towards me choosing the right frames.
  • BK
    Bazhena Kolesova
    Nov 22, 2025
    5.0
    The best experience I’ve ever had at an eye doctor. Dr. Richard Arneson was absolutely amazing, and his son at the front desk was incredibly kind and helpful. Truly exceptional care!
  • ID
    Iris Mack Dayoub
    Sep 18, 2025
    5.0
    A comfortable environment where I could take my time choosing glasses from a wide selection.
  • MY
    Megan Young
    Sep 13, 2025
    5.0
    Franny was amazing and so helpful explaining everything. She took her time to answer all of our questions. Thank you for your help!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.