Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
372 reviews
5 stars
314
4 stars
14
3 stars3
2 stars2
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Franny, Brittany, and Rayna for their exceptional service.
Professionalism
The optometrists, particularly Dr. Arneson, received high marks for their thoroughness, professionalism, and ability to explain procedures clearly.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about rude staff and poor customer service from certain employees, particularly at the front desk.
Product Quality
Customers expressed satisfaction with the quality of glasses and the thoroughness of eye exams, although some reported issues with incorrect prescriptions and high prices.
Store Environment
The store was described as clean and comfortable, with a welcoming atmosphere that encouraged customers to take their time in selecting frames.
- RWRAHEEM WILLIAMSOct 18, 20255.0On October 18, 2025 at 3:18 PM, I received exemplary optometric care at LensCrafters located at 7804 Abercorn Street, Savannah, GA. This experience seamlessly combined clinical precision with personalized service, setting a high standard for patient-centered eye care. From the outset, Mrs. Rayna’s prompt and courteous scheduling ensured a smooth appointment process, reflecting an organizational commitment to accessibility and patient engagement. Upon arrival, the professionalism and dedication of Mr. Tim and Ms. Franny were evident. Their expertise in frame selection and fitting was matched by their genuine desire to optimize my comfort and aesthetic satisfaction. They meticulously adjusted my Brooks Brothers gold metal frames to ensure an ideal balance of function and style. The optometrist demonstrated thoroughness and diagnostic acumen during the comprehensive eye examination, effectively addressing my visual needs while providing clear explanations of findings and recommendations. The integration of clinical skill with compassionate care underscores the excellence of this LensCrafters location. For those seeking meticulous optometric evaluation coupled with a knowledgeable and attentive team, I wholeheartedly recommend this facility.
- IDIris Mack DayoubSep 18, 20255.0A comfortable environment where I could take my time choosing glasses from a wide selection.
- MYMegan YoungSep 13, 20255.0Franny was amazing and so helpful explaining everything. She took her time to answer all of our questions. Thank you for your help!
- BMBrenda MoralesSep 7, 20251.0I went for the first time accompanying my son, with all the excellent staff, but on the counter there is a man, he is very rude and derogatory, he even asked me a question about my nationality and my place of birth, while he sighed desolately, I am not getting anything for free, so I hope that the staff is more suitable for customer service, terrible experience with him. I won't come back.
- KVK P (VTHokie79)Sep 5, 20255.0Rayna was very professional and extremely helpful.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands.
Which designer eyewear brands are available at LensCrafters in Savannah?
You can find top designer brands such as Oakley, Ray-Ban, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, and Armani Exchange at this LensCrafters location.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters at 7804 Abercorn St?
Yes, you can schedule your eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0253&storeId=10851.
What payment methods are accepted at LensCrafters in Savannah?
They accept a variety of payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for LensCrafters at the Oglethorpe Mall location?
LensCrafters is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is LensCrafters accessible for wheelchair users and do they accept credit/debit cards?
Yes, this LensCrafters location has a wheelchair accessible entrance and accepts both debit and credit cards for payment.
What nearby stores can I visit before or after my appointment at LensCrafters in Oglethorpe Mall?
Nearby you can visit Justice and Crazy 8 for children's clothing, Old Navy for women's clothing, Stein Mart or Sears department stores, and Bath & Body Works for beauty products, all located within or near Oglethorpe Mall.
Are there fitness options close to LensCrafters at Oglethorpe Mall?
Yes, Crunch Fitness is located nearby, offering gym and boxing classes if you want to fit a workout into your visit.
How can nearby transit or transportation options help me reach LensCrafters at 7804 Abercorn St?
While specific transit stops are not listed, Oglethorpe Mall is a well-known shopping center in Savannah with nearby parking and access points, making it convenient to reach LensCrafters by car or local transit.