Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
416 reviews
5 stars
350
4 stars
17
3 stars4
2 stars5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like J'nel, Vanlyn, and Dr. Jackson for their exceptional service.
Wait Times
Several reviews mentioned long wait times for appointments and service, with some customers expressing frustration over delays and lack of respect for scheduled times.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and unhelpful service, particularly at the front desk.
Product Knowledge
Customers appreciated the staff's knowledge and assistance in selecting frames and understanding insurance options, although some reported issues with prescription accuracy.
Store Environment
Feedback indicated that the store environment was generally friendly, but some customers noted cleanliness issues and a need for better organization.
- ALArianny LopezDec 31, 20255.0Very kind salespeople! Came in with a broken frame and they fixed it no problem and incredibly quick.
- BBBill BrokerDec 7, 20255.0I went to the store with my prescription and was waited on immediately. The salesperson gave me time to make my selection and was helpful in reviewing my options. She helped me determine my insurance coverage as well, making the selection easier.
- WAWarner ArthurDec 2, 20251.0Very disappointing. I drove my wife over an hour for a 10.40 appointment. We arrived at 10.10 to make sure to have paperwork completed before the assigned time. At 12.20 we were still sitting in wait area I feel this is a true sign of the poor service I witnessed with all the other folks waiting as well The staff said the Doctor was slow. If that’s the case why have appointments every twenty minutes.
- RGRobin GrenchikNov 29, 20255.0Lovely customer service for a quick adjustment, thank you Bree
- RPRichard PierzchajloOct 28, 20255.0I had wonderful service with Ms. Johnson. She was friendly, professional and knowledgeable. It was a pleasure working with her.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Savannah offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
What are the operating hours for LensCrafters at 5500 Abercorn St?
LensCrafters is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online through the LensCrafters scheduling link provided on their website.
What brands of eyewear are available at LensCrafters?
LensCrafters carries designer eyewear brands such as Oakley, Ray-Ban, Burberry, Prada, Versace, Michael Kors, Tory Burch, Dolce & Gabbana, and more.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for eyewear purchases.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
Are there nearby places where I can grab a bite before or after my visit to LensCrafters?
Yes, nearby dining options include Cancun Mexican Restaurant, Five Guys, Starbucks, Oak 36 Bar & Kitchen, and ZENSHI Handcrafted Sushi, making it convenient for a meal around your appointment.
Where can I find other shopping or services near LensCrafters at Twelve Oaks Center?
Nearby at Twelve Oaks Shopping Center, you can visit Publix Super Market, Sephora for beauty products, Nathan's & Co Jewelers, and Galaxy Home Theater for entertainment systems.
What other health-related services are available near LensCrafters?
Near LensCrafters, you can find The Joint Chiropractic for chiropractic care and Luxury Nails of Twelve Oaks for beauty and spa services.