Kroger Pharmacy

Reviews

• VM

  Victoria Medley

  Nov 2, 2023
  1.0
  Absolutely TERRIBLE. Everyone is always rude and acts like I'm bothering them when I'm just requesting the basics - to be checked out, get a refill etc. What do you think would happen if everyone stopped refilling prescriptions in person? If you're unhappy being at work, it doesn't make me happy to give you my business. I'm always kind and respectful and patient and I've given every single person at this location a lot of grace and tried to be understanding about whatever ails you for that day, but I'm over it. Remember that this is one of those jobs that's maybe a decade or less away from being easily replaceable with a kiosk. I'm finding a new pharmacy today. I encourage you to think of every customer as if they were your brother, sister, mother, daughter, son etc. and tell me if you'd still treat them the way I see you treat people.
• BM

  Bill mitchell

  Sep 21, 2022
  5.0
  Awesome staff. Very helpful when I really needed it. Had to rush to Athens because my daughter's first baby came early. Ran out of prescription. Called Savannah and within 2 hours they had prescription transferred to Athens for pickup.
• AC

  Anthony Cooper

  Apr 14, 2022
  2.0
  If you need to get a refill right away this is not the pharmacy for you. I was having an emergency and politely asked if they could refill ASAP! Lady said it’s still gonna take 45mins to an hour which is ridiculous!! The way she spoke to me was completely RUDE too!!
• CC

  callie

  Mar 1, 2021
  5.0
  Always quick and kind.
• AW

  Alicia Whitaker

  Sep 3, 2020
  1.0
  I was definitely treated badly here. Moving from several states away, I needed my prescriptions transferred from my former Kroger pharmacy to this one. Despite acknowledging the medications in their system for my specific patient profile, the pharmacist insisted on calling my doctor to verify that Kroger’s own system records of my prescriptions was correct. They wouldn’t even fill a paper prescription my doctor had written until they called to verify the doctor had actually written it despite having years of monthly prescriptions for that same medication. Now, I’m without medications until the pharmacist “gets time to call the doctor.” If the pharmacist can’t find time tomorrow, I’m sure another pharmacy will be happy to fill my medications.

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