Business Details
About
Urgent CareMedical Laboratory
SmartMED Drive-Thru Medical Care provide urgent care services to the Roswell, GA area.
Details
- Requires appointmentNot available
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
SmartMED Drive-Thru Medical Care
612 Holcomb Bridge Road, Roswell, GA
30076, United States
Hours
Reviews
5.0
405 reviews
5 stars
400
4 stars1
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Efficiency
Customers consistently praised the quick service, often noting they were in and out in under 10 minutes.
Staff Care
The staff received high marks for being friendly, caring, and attentive, making patients feel valued and understood.
Convenience
The drive-thru model was highlighted as a major benefit, allowing patients to receive care without leaving their cars, which is especially appreciated by families.
Affordability
Many reviews mentioned the cost-effectiveness of services compared to traditional urgent care facilities.
Follow-Up Care
Patients appreciated the follow-up communication from the staff, which included checking on their health after visits.
- MKMarisa KanasJan 6, 20265.0We have now used SmartMed twice and the service is phenomenal. The first time we went was for my daughter who was dealing with bronchitis and an ear infection. She was so sick, so it was nice to keep her in the car while she was seen. The second time was for my son when I was worried he had a sinus infection and we also were short on time. Both times we got in and out in a little over 15 minutes. I can’t say enough about the staff, the doctors, and how easy and convenient it is. Thank you all for being so kind and efficient when it matters most.
- MSMary shapiroJan 5, 20265.0Thankfully, I was able to get a virtual appointment on the morning of New Year’s Eve. I haven’t been so sick in years, but fortunately, Dr. Lathrop prescribed an antibiotic to help protect me from any further infection. SmartMED is wonderful, and I highly recommend it as the staff is caring, efficient and knowledgeable.
- BWBethellen WarrenJan 4, 20265.0Two days before Christmas, my teenage daughter began to experience worsening flu-like symptoms, and I decided it would be best to have her evaluated. SmartMED had us in and out in less than 20 minutes during a very busy time. Within an hour, we had a call back from the doctor letting us know that she had tested positive for flu A. He called in a prescription for Tamiflu, and by Christmas Day she was feeling much better. Excellent, compassionate, convenient care, without even getting out of the car - we will use SmartMED every time from now on.
- JWJohn WoodcockDec 29, 20255.0Awesome experience in every way. Arrived from UK with limited experience of US Medical System. Needed COVID and RSV testing Stacy and her team were exemplary and compassionate in guiding us through a very difficult and stressful situation Would have no hesitation in recommending them to anybody
- SHS. H.Dec 22, 20255.0We’ve used SmartMed at least 10 times across our family of 5. Every experience has been top notch. They are fast, friendly, and understanding. I love the drive-up concept, and I don’t ever feel the faster service means less thorough care. Added bonus - the cost. We have a high-deductible insurance plan and usually pay double or more at other urgent cares what SmartMed charges. I recently had to use telehealth through my insurance because we were traveling and even that was $50 more than SmartMed. Highly recommend!
Frequently Asked Questions About SmartMED Drive-Thru Medical Care
What age patients do you treat?
We evaluate and treat patients over the age of one year.
What insurance plans do you accept?
We are currently In-Network with Anthem Blue Cross Blue Shield, Aetna, Humana, Cigna, UnitedHealthcare, Medicare, Medicaid and CareSource.
Please check with your insurance carrier, directly, to understand your specific benefits as each plan has different coverage.
Do you see self-pay patients?
Yes, absolutely! We pride ourselves on offering services at lower costs so that individuals without insurance can afford medical care. You can review our fees listed on the "insurance and self pay" page of the website.
The fee for the medical visit ($95) is due at time of service. Any additional laboratory or procedure fees are billed thereafter. Pricing for all procedures and labs are transparently located on the website.
What if I can't or would rather not be treated in my car?
Although most medical services can be performed while in the car, there are times that you will need to come into the exam room. We have a fully equipped exam room, steps from your parking spot. We'll simply ask you to pull into a parking spot and we will walk you inside.
Do you offer vaccinations?
At this time, we do not offer vaccinations.
Do you take appointments?
We do not take appointments. Simply pull up into the drive-thru of SmartMED at a time that's convenient for you. Most often, wait times to be seen are less than 5 minutes. During the flu season, wait times may be a little longer.
What age patients does SmartMED Drive-Thru Medical Care treat?
They evaluate and treat patients over the age of one year.
Which insurance plans are accepted at SmartMED Drive-Thru Medical Care?
They are in-network with Anthem Blue Cross Blue Shield, Aetna, Humana, Cigna, UnitedHealthcare, Medicare, Medicaid, and CareSource. It's recommended to verify your specific benefits with your insurance carrier.
Does SmartMED Drive-Thru offer services for self-pay patients?
Yes, self-pay patients are welcome. The medical visit fee is $95 due at the time of service, with transparent pricing for labs and procedures available on their website.
Are appointments required at SmartMED Drive-Thru Medical Care?
No appointments are needed. You can simply drive up to the SmartMED drive-thru at your convenience, with typical wait times under 5 minutes except during flu season.
What are the typical operating hours of SmartMED Drive-Thru Medical Care?
They are open Monday through Friday from 9:00 AM to 4:00 PM and closed on Saturdays and Sundays. Holiday hours may vary.
Does SmartMED Drive-Thru provide vaccinations?
Currently, vaccinations are not offered at SmartMED Drive-Thru Medical Care.
What services does SmartMED Drive-Thru Medical Care offer?
They offer urgent care services including illness diagnosis and treatment, prescription refills, express lab services, laceration repair, hormone replacement therapy, and weight loss treatments like Semaglutide and Tirzepatide.
How accessible is SmartMED Drive-Thru Medical Care?
The facility has wheelchair accessible entrances, seating, restrooms, and is a transgender safe space welcoming LGBTQ individuals.
What nearby places can I visit before or after my appointment at SmartMED Drive-Thru?
Nearby you can find several dining options including McDonald's, Chick-fil-A, and Starbucks, as well as retail stores like Marshalls and Floor & Decor. These provide great spots to relax or shop around your visit.
Are there any nearby banks where I can access ATM services while visiting SmartMED Drive-Thru?
Yes, both Chase Bank and Truist have locations and ATMs near SmartMED, allowing convenient access to banking services.
Where can I get hair or beauty services near SmartMED Drive-Thru Medical Care?
Pat Alessi - Salon 1580 and Hair by Kim Padgett are nearby beauty and hair salons you might want to visit before or after your medical appointment.