Business Details
About
Urgent CareMedical Laboratory
SmartMED Drive-Thru Medical Care provide urgent care services to the Roswell, GA area.
Details
- Requires appointmentNot available
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
SmartMED Drive-Thru Medical Care
612 Holcomb Bridge Road, Roswell, GA
30076, United States
Hours
Reviews
5.0
388 reviews
5 stars
383
4 stars1
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Efficiency
Customers consistently praised the quick service, often being seen and treated within 10-15 minutes.
Staff Care
The staff received high marks for being friendly, caring, and attentive, making patients feel valued and heard.
Convenience
The drive-thru model was highlighted as a major benefit, allowing patients to receive care without leaving their cars.
Follow-Up
Many reviews noted the exceptional follow-up care, including phone calls and personalized notes after visits.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often recommending SmartMED to others.
- AAAndrew Allen2 days ago5.0What a unique model of healthcare. I was very impressed by the speed and quality of care. From the time I drove up to having seen the nurse practitioner Stephanie and was driving away with a prescription it was a total of 10 minutes. Often when I have had medical appointments with other providers in the past, it can take 30-45 minutes after the scheduled appointment time for me to see the medical professional which can be frustrating. It was a dramatically different experience in a good way at SmartMed. Stephanie listened to my symptoms and examined me with care and attention to detail. All of this happened while I was still sitting in my car. Of course they can bring you inside if needed but this even helps with limiting exposure to other sick patients rather than sitting in a waiting room with others sharing germs. On top of all of this, I was surprised to receive a hand written get well card in the mail from them a couple days later. When is the last time you got that kind of service and care from a medical provider? If you or your family aren’t feeling well, don’t hesitate to drop by SmartMed. They’ll take care of you with speed, quality, and professionalism.
- PGPamela Gonzalez6 days ago5.0I had a great experience at this medical drive-thru. The process was quick and super easy, and everyone was incredibly kind and helpful. The staff made everything smooth and stress-free. Highly recommend!
- BMbarbie MNov 25, 20255.0A Great experience. Registered, interviewed, examined and treated quickly. The Health care Practitioner worked in a well-organized and competent way to treat my minor health issue.
- AWAdam WachtelNov 24, 20255.0Ive been here a couple of times, they are always very courteous, professional and knowledgeable! Great business model that doesnt require you to go inside a building to get treated.
- JHJennifer HolleNov 21, 20255.0There is a reason why this place has almost 400 reviews and a 5 star rating. The care and service they offer is exceptional. The entire staff is thoughtful and responsive. I feel like they genuinely care about my family and our wellbeing and not just like I'm being pushed through the process. But also, I never feel like my time is wasted because they are efficient. Being able to drive through with a sick kid is amazing. I feel so lucky to have this business so close to us in East Roswell.
Frequently Asked Questions About SmartMED Drive-Thru Medical Care
What age patients do you treat?
We evaluate and treat patients over the age of one year.
What insurance plans do you accept?
We are currently In-Network with Anthem Blue Cross Blue Shield, Aetna, Humana, Cigna, UnitedHealthcare, Medicare, Medicaid and CareSource.
Please check with your insurance carrier, directly, to understand your specific benefits as each plan has different coverage.
Do you see self-pay patients?
Yes, absolutely! We pride ourselves on offering services at lower costs so that individuals without insurance can afford medical care. You can review our fees listed on the "insurance and self pay" page of the website.
The fee for the medical visit ($95) is due at time of service. Any additional laboratory or procedure fees are billed thereafter. Pricing for all procedures and labs are transparently located on the website.
What if I can't or would rather not be treated in my car?
Although most medical services can be performed while in the car, there are times that you will need to come into the exam room. We have a fully equipped exam room, steps from your parking spot. We'll simply ask you to pull into a parking spot and we will walk you inside.
Do you offer vaccinations?
At this time, we do not offer vaccinations.
Do you take appointments?
We do not take appointments. Simply pull up into the drive-thru of SmartMED at a time that's convenient for you. Most often, wait times to be seen are less than 5 minutes. During the flu season, wait times may be a little longer.
What age patients does SmartMED Drive-Thru Medical Care treat?
They evaluate and treat patients over the age of one year.
Which insurance plans are accepted at SmartMED Drive-Thru Medical Care?
They are in-network with Anthem Blue Cross Blue Shield, Aetna, Humana, Cigna, UnitedHealthcare, Medicare, Medicaid, and CareSource. It's recommended to verify your specific benefits with your insurance carrier.
Does SmartMED Drive-Thru offer services for self-pay patients?
Yes, self-pay patients are welcome. The medical visit fee is $95 due at the time of service, with transparent pricing for labs and procedures available on their website.
Are appointments required at SmartMED Drive-Thru Medical Care?
No appointments are needed. You can simply drive up to the SmartMED drive-thru at your convenience, with typical wait times under 5 minutes except during flu season.
What are the typical operating hours of SmartMED Drive-Thru Medical Care?
They are open Monday through Friday from 9:00 AM to 4:00 PM and closed on Saturdays and Sundays. Holiday hours may vary.
Does SmartMED Drive-Thru provide vaccinations?
Currently, vaccinations are not offered at SmartMED Drive-Thru Medical Care.
What services does SmartMED Drive-Thru Medical Care offer?
They offer urgent care services including illness diagnosis and treatment, prescription refills, express lab services, laceration repair, hormone replacement therapy, and weight loss treatments like Semaglutide and Tirzepatide.
How accessible is SmartMED Drive-Thru Medical Care?
The facility has wheelchair accessible entrances, seating, restrooms, and is a transgender safe space welcoming LGBTQ individuals.
What nearby places can I visit before or after my appointment at SmartMED Drive-Thru?
Nearby you can find several dining options including McDonald's, Chick-fil-A, and Starbucks, as well as retail stores like Marshalls and Floor & Decor. These provide great spots to relax or shop around your visit.
Are there any nearby banks where I can access ATM services while visiting SmartMED Drive-Thru?
Yes, both Chase Bank and Truist have locations and ATMs near SmartMED, allowing convenient access to banking services.
Where can I get hair or beauty services near SmartMED Drive-Thru Medical Care?
Pat Alessi - Salon 1580 and Hair by Kim Padgett are nearby beauty and hair salons you might want to visit before or after your medical appointment.