SmartMED Drive-Thru Medical Care

5.0
388 reviews

About

Urgent CareMedical Laboratory
SmartMED Drive-Thru Medical Care provide urgent care services to the Roswell, GA area.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

SmartMED Drive-Thru Medical Care
612 Holcomb Bridge Road, Roswell, GA
30076, United States

Hours

Reviews

5.0
388 reviews
5 stars
383
4 stars
1
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Efficiency

Customers consistently praised the quick service, often being seen and treated within 10-15 minutes.

Staff Care

The staff received high marks for being friendly, caring, and attentive, making patients feel valued and heard.

Convenience

The drive-thru model was highlighted as a major benefit, allowing patients to receive care without leaving their cars.

Follow-Up

Many reviews noted the exceptional follow-up care, including phone calls and personalized notes after visits.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, often recommending SmartMED to others.
  • AA
    Andrew Allen
    2 days ago
    5.0
    What a unique model of healthcare. I was very impressed by the speed and quality of care. From the time I drove up to having seen the nurse practitioner Stephanie and was driving away with a prescription it was a total of 10 minutes. Often when I have had medical appointments with other providers in the past, it can take 30-45 minutes after the scheduled appointment time for me to see the medical professional which can be frustrating. It was a dramatically different experience in a good way at SmartMed. Stephanie listened to my symptoms and examined me with care and attention to detail. All of this happened while I was still sitting in my car. Of course they can bring you inside if needed but this even helps with limiting exposure to other sick patients rather than sitting in a waiting room with others sharing germs. On top of all of this, I was surprised to receive a hand written get well card in the mail from them a couple days later. When is the last time you got that kind of service and care from a medical provider? If you or your family aren’t feeling well, don’t hesitate to drop by SmartMed. They’ll take care of you with speed, quality, and professionalism.
  • PG
    Pamela Gonzalez
    6 days ago
    5.0
    I had a great experience at this medical drive-thru. The process was quick and super easy, and everyone was incredibly kind and helpful. The staff made everything smooth and stress-free. Highly recommend!
  • BM
    barbie M
    Nov 25, 2025
    5.0
    A Great experience. Registered, interviewed, examined and treated quickly. The Health care Practitioner worked in a well-organized and competent way to treat my minor health issue.
  • AW
    Adam Wachtel
    Nov 24, 2025
    5.0
    Ive been here a couple of times, they are always very courteous, professional and knowledgeable! Great business model that doesnt require you to go inside a building to get treated.
  • JH
    Jennifer Holle
    Nov 21, 2025
    5.0
    There is a reason why this place has almost 400 reviews and a 5 star rating. The care and service they offer is exceptional. The entire staff is thoughtful and responsive. I feel like they genuinely care about my family and our wellbeing and not just like I'm being pushed through the process. But also, I never feel like my time is wasted because they are efficient. Being able to drive through with a sick kid is amazing. I feel so lucky to have this business so close to us in East Roswell.

Frequently Asked Questions About SmartMED Drive-Thru Medical Care

What age patients do you treat?

We evaluate and treat patients over the age of one year.

What insurance plans do you accept?

We are currently In-Network with Anthem Blue Cross Blue Shield, Aetna, Humana, Cigna, UnitedHealthcare, Medicare, Medicaid and CareSource. Please check with your insurance carrier, directly, to understand your specific benefits as each plan has different coverage.