Pearle Vision

4.5
610 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Roswell provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
10775 Alpharetta Hwy, Roswell, GA
30076, United States

Hours

Reviews

4.5
610 reviews
5 stars
509
4 stars
28
3 stars
13
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Yolanda and Sir Jarrette for their exceptional service.

Professionalism

The doctors and staff were frequently described as professional, knowledgeable, and thorough during examinations.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding customer service issues, particularly with prescription accuracy and communication.

Appointment Efficiency

Several customers appreciated the promptness of their appointments and the efficiency of the service provided.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing of exams and glasses, indicating they felt it was high.
  • LL
    L
    3 days ago
    5.0
    I normally go to the Pearle Vision in East Cobb, but the Doctor was sick, so I was scheduled to go to Roswell. I was very pleased with this location as well.
  • CL
    Charlotte Laudun
    4 days ago
    5.0
    While the location may need some cosmetic updates, the team working here is great! Dr. Nguyen was lovely and thorough with his exam. The office staff are truly the stars, though. I hope you get the pleasure of interacting with Yolanda. She’s always so helpful and prompt!
  • VS
    Vee Sumner
    Dec 26, 2025
    1.0
    This location I got checkups for last 3 years now. Love the doctors at this location but when ordering pair of basic no frill glasses recently(December 1st) have had very challenging experience with customer service. I called to check on where glasses are, was supposed to be in within couple weeks. Have called now and talked to 3 different people to check on status (one said they remembered me being there) but NONE of them have reported back on where/when glasses are, all 3 said they need to ask someone and never call me back. Super frustratin!. I don’t get it. I understand 1 person forgetting to call me but 3 different people over 2 weeks! Last call, I said if u can’t find them just refund me and send me the script to get somewhere else. I don’t see a refund and I don’t see a script. So disappointed.
  • SD
    Sam DiRoberto
    Dec 24, 2025
    1.0
    I highly recommend you DO NOT go here. They completely screwed up my prescription, and I told Dr. Chopra that going almost a full step below my original prescription does not seem right…..I bought new lenses, it came in 3 weeks later, and now I’m stuck with a garbage prescription that they screwed up after telling the entire staff that this isn’t accurate. For context, I went to THOMAS EYE GROUP off Alpharetta Highway last week, and they fit me to my original prescription. This place is also pushy to schedule follow up appointments despite not needing one. Run for the hills if you’re looking to schedule an appointment with this place. I recommend THOMAS EYE GROUP.
  • LP
    Lori Pearlman
    Dec 18, 2025
    5.0
    Tho in a more industrial part of town, this place has such great people and service. Not only were they incredibly patient with my daughters’ contact fitting (twice), they worked with me to get the best deal. … thank you, Yolanda, with a little bit of legwork and some magical price matching and application of health insurance benefits - I was able to get a years’ supply of monthly contacts from a retail price of $400 to less than $150 out of pocket.

Frequently Asked Questions About Pearle Vision

What are the operating hours of Pearle Vision in Roswell?

Pearle Vision in Roswell is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.

Which eye care services does Pearle Vision offer?

Pearle Vision offers eye examinations and Optomap retinal exams (varies by location) along with prescription eyewear and digital retinal photos.