Planet Fitness

4.6
795 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
5633 GA Hwy 21 S, Rincon, GA
31326, United States

Hours

Reviews

4.6
795 reviews
5 stars
639
4 stars
83
3 stars
22
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional.

Cleanliness

The gym is generally reported as clean, though some reviews noted issues with specific areas like showers and bathrooms.

Equipment Issues

Several customers mentioned broken or poorly maintained equipment, with requests for timely repairs.

Atmosphere

The gym has a positive atmosphere, with many customers enjoying the environment and energy.

Customer Service

There are significant complaints regarding customer service, particularly related to membership cancellations and billing issues.
  • KM
    Kaylee McCutchan
    Nov 14, 2025
    2.0
    No bottle filler water fountain! Everyone leaves the regular water fountain faucet turned around, and not only does this get water everywhere, if you don’t notice, it sprays you. This is a slip and fall case waiting to happen
  • DO
    Divock Origi
    Oct 17, 2025
    1.0
    I am a long time PF member and while I am pleased with most of the services this gym provides; I ran across a traumatic and unpleasant experience today. I was walking in the gym when suddenly someone shouted at me from behind saying, "Get out of my way!". I turned and it was a large built, around 6'4", 270lbs black gentleman who was passing me by. I walked up to him, apologized for being in his way, and stated that we do not have to be rude towards one another. He shouted at me to "go away", and when I refused, he put on his headphones and walked. The staff members of this PF have always been very kind and professional. I reported to a staff member and was informed that similar complains were made to the same gentleman over the past weeks. I understand that the staff members (as well as other gym members) are, rightfully so, extremely intimidated by this gentleman, as he is a large muscular man with irritated behaviors, but I hope that Team PF and the owner will formulate a plan to remove the membership of this gentleman from this gym as per Team PF's commitment to foster a friendly, non-judgemental, and accepting place for all of us to exercise in. Thank you and if you are also a member of this gym who was harassed by this gentleman, please also come forth.
  • BS
    Bryan Stewart
    Oct 9, 2025
    5.0
    This location is very nice. The facility and the staff.
  • AG
    Amy “Freckles” Glover
    Oct 2, 2025
    1.0
    Ladies, BEWARE! This is posted outside the bathroom/shower area.
  • YC
    Y C
    Aug 22, 2025
    3.0
    Issues I’ve observed in the 2 months I’ve been working out at this location: 1. People sitting on machines and scrolling through their phones. I witnessed 3 people doing this for 20-30 minutes in one hour alone. Management should really discuss a plan to combat this issue. Bonus if PF fixes the very popular machines that have been broken for a month now. 2. Last week there was a lady in the back weight room who took the sets of 10 and 15 lb dumbbells, as well as a barbell with weights on it, and placed them by her feet, never used them, and proceeded to scroll on her phone. This went on for at least 30 minutes. 3. Today I wanted to use massage chair 8 or 9 because they are on the side where the tv plays movies (chairs 10 and 11 on the other side plays game shows). I was told that chair 9 was out of service and chair 8 was in use. I get back there and it turns out that chair 8 was not in use, but an employee was sitting in it, WITH HER FEET UP ON THE CHAIR, eating lunch. Why not sit in the inoperable chair so that a member can use the one that works? Why put your shoes up on the chair where people sit? Not to mention that whatever she was eating could have triggered a food allergy for someone else if any of it got on the chair. I’m not knocking the girl for relaxing during her lunch break, but PF should provide a comfortable break lounge for its team members and until such time, team members should be more considerate. 4. This is the least of the issues but, if the hem of your “shorts” stops at your groin, those are not shorts, those are underwear. When you sit on a machine, those “shorts” expose more skin to bacteria and the seat is exposed to more sweat and bacteria. Perhaps add a “no underwear shorts” to the dress code. Overall, the staff is friendly and the gym is relatively clean. I would recommend it over the other gyms in town.

Frequently Asked Questions About Planet Fitness

What is the philosophy of Planet Fitness in Rincon, GA?

Planet Fitness believes everybody is strong and offers a welcoming, Judgement Free Zone® for members to build strength at their own pace.

What are the operating hours of Planet Fitness in Rincon?

Planet Fitness is open from 5:00 AM to midnight on Monday, 24 hours Tuesday through Thursday, until 10:00 PM on Friday, and from 7:00 AM to 7:00 PM on weekends.