LensCrafters

4.6
622 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5151 Peachtree Parkway, Peachtree Corners, GA
30092, United States

Hours

Reviews

4.6
622 reviews
5 stars
550
4 stars
11
3 stars
4
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, professionalism, and friendliness, particularly highlighting Sharad and Chris.

Expertise

Dr. John Yu received high marks for his thoroughness and knowledge during eye exams, contributing to positive experiences.

Repair Services

Many reviews noted quick and effective repairs for glasses, with several customers expressing satisfaction with the no-charge adjustments.

Mixed Experiences

While most feedback was positive, some customers reported issues with prescription accuracy and customer service responsiveness, particularly in follow-up situations.

Store Environment

The store was described as welcoming and well-organized, contributing to a pleasant shopping experience.
  • JM
    Jayden Mommy
    Nov 16, 2025
    5.0
    I had an amazing experience at LensCrafters! The entire team was friendly, patient, and incredibly helpful from start to finish. My eye exam was thorough, and the doctor explained everything clearly. The staff helped me choose the perfect frames and made sure I was comfortable with every step of the process. My glasses were ready quickly, and the quality is excellent — I can see so much better now! The customer service here is truly top-notch. I highly recommend this location to anyone needing glasses, contacts, or an eye exam. Thank you, LensCrafters, for such a smooth and enjoyable experience! 👓✨
  • VS
    Vee Smith
    Nov 15, 2025
    5.0
    Amazing service! Greeted immediately, had a very thorough exam, had help picking out frames and with selecting the lenses that would suit me the best. I was able to see a lens simulator where they showed me exactly what I would be getting. Luxury frames at an affordable cost matched with top tier customer service. I will be back and recommend not only the doctor but the staff as well! 10/10!
  • JG
    Jon G
    Nov 11, 2025
    1.0
    waited for Veterans Day for my review.. My son just returned from bootcamp ( Marines ) His personal glasses took a beating and wanted to replace them. I of course suggested LenCrafters as that is where I get my glasses. The location in the Forum needs to seriously train their front room associates. My son came in with a prescription from Parris Island ( United States Military base ) This was somehow not good enough because the doctors name and contact information was not listed. He was directed to leave and return with phone numbers and name of the doctor that did his eye exam while in bootcamp. He handled it better than I would have. Good for him. We walked across the street to Warby Parker and was instantly greeted with WOW..Parris Island!! welcome home sir. In and out and glasses were mailed to our home within a week. Its possible the associate not being American born did not understand the prescription he is looking at is military ( and no way does a recruit get doctors names and phone numbers) but that is not acceptable in my eyes. We wont be back.
  • MW
    Morissa Wagner
    Nov 2, 2025
    1.0
    Beware!! Worst eye exam of my life. I told the doctor during the exam everything was blurry but he didn’t seem to care. The prescription did work and was told he won’t fix it on the weekend which means I would have to take a day off from work. Waste of money. Will never go back.
  • GC
    Gerald Chai
    Oct 18, 2025
    5.0
    I had my annual eye exam with Dr John Yu and as always, he demonstrated the highest level of professionalism, expertise, communication and treatment! He is unequivocally the best optometrist! Next, I had excellent service as well with the optician, Sharadkumar, who patiently helped me select the proper frames and lenses. Overall positive experience

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.