Kate gave us a great tour and let us use the hydro massage which immediately sealed the deal for a membership! Thank you for everything 😊
DJ
Debra Johnson
4 days ago
As soon as I was ready to start coming back to a gym, the woman at the front desk with the blonde hair, made it very easy for me. It helped me feel comfortable and motivated.
AC
Anonymous Customer
5 days ago
I want to start by saying that the staff at this location are always polite and professional, and they do everything they can to make visits pleasant. My concerns are with corporate management, not the local team.
I have tried several corporate contact numbers, but they are often disconnected or go to voicemail. Since I could not reach anyone at the corporate level to speak about these issues in private, I feel my only option is to share my experience publicly.
I have been a member at multiple Onelife locations for many years. The facilities have consistently been clean and well maintained, which is understandable given the number of members. The Newnan location used to be my favorite, but recent corporate decisions have significantly affected my experience.
The closure of the Newnan Express location has caused the main location to become overcrowded. A workout that previously took an hour or less now often takes two or three depending on the time of day, and the cleaning staff are unable to keep up. Bathrooms are frequently unstocked and unclean, and maintenance issues extend to the weight areas as well. I have observed personal hygiene products and traces of blood on the floor around some weight machines. Upon observing the machine near where the blood was found , I noticed the handles have sharp edges because the protective grips are falling apart. Several members have even had to clean the bathrooms and weight area themselves to make the space acceptable.
Additionally, recent yearly upkeep fees appear to be allocated toward free weights, while many machines remain broken or potentially unsafe. The hydro beds are frequently out of service, and equipment that is seldom used has been added instead of replacing the machines most members rely on.
I have spoken with other members to ensure my observations are shared by others, and many agree, though some do not feel comfortable speaking up. When essential equipment remains broken and basic facilities are unkept, members are left to manage cleanliness themselves or find a new gym. This raises questions about the allocation of maintenance fees and priorities.
I hope corporate takes these concerns seriously and addresses these ongoing issues, as they significantly affect member experience.
Definitely one of the cleanest onelife I’ve been too, a lot of turf area and verity of gym equipment. I like the 2nd level has more treadmill for space and privacy. Elijah is a really cool dude, walked my wife and I around the gym and talked about the gym’s benefits. If you go, reach out to him at the front desk!
MC
Melissa Cooper
Feb 28, 2026
Been a member since 2014. Take a break for a min, but they welcome me back with a big smile 😊. The crew is always sweet and very friendly and helpful. Great gym and they have everything you need to get your body where you want to be!