While many customers praised the friendly and helpful staff, there were notable complaints about unprofessional behavior and poor communication, particularly from front desk personnel.
Doctor Quality
Dr. Jeffries received consistent positive feedback for her thoroughness, care, and professionalism, with many long-term patients expressing trust in her expertise.
Appointment Management
Several reviews highlighted issues with appointment scheduling and wait times, with some customers experiencing significant delays and mismanagement of their orders.
Product Quality
Customers appreciated the selection of frames and the quality of eye care services, although there were complaints about incorrect prescriptions and order fulfillment.
Long-term Loyalty
Many customers have been returning for years, indicating a strong loyalty to the practice due to positive past experiences and quality care.
HN
Hudson NHD
Nov 14, 2025
5.0
Cassie is the kindest and most hands on office manager I’ve ever met! She assisted with training my son to put in his new contact lenses and made sure we understood everything as if we were her own family ! The hospitality in this office is amazing!
DJ
DJ JR
Nov 2, 2025
5.0
I've been seeing Dr Jeffries for almost 20 years.
Need I say more?
DR
doug roswold
Aug 30, 2025
5.0
Very friendly staff and doctors
PP
PJ
Aug 28, 2025
4.0
Went in to get glasses straightened. Lady said we don't carry this brand. Took them back and said again, are you sure you got them here? We told her to look us up, been coming here a long time. Glasses are less than a year old. When we said Davis vision she said, oh. I mentioned could she tell us if being less than a year old would they be covered since the temple bends easily. She responded, I don't know I'd have to call. However she didn't offer to do that. Plenty friendly but not very professional.
Frequently Asked Questions About Jeffries Eye Care
What types of eye care services does Jeffries Eye Care offer?
Jeffries Eye Care provides eye exams, glasses, contact lenses, and treatment for eye conditions like glaucoma, cataracts, and macular degeneration.
What are the regular business hours for Jeffries Eye Care?
Jeffries Eye Care is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays, except for holidays. They are closed the first and third Saturday of every month.
Where is Jeffries Eye Care located?
Jeffries Eye Care is located at 185 Glenda Trace, Suite A, Newnan, GA 30265, USA.
What payment methods does Jeffries Eye Care accept?
Jeffries Eye Care accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Jeffries Eye Care have an in-house lab for eyeglass manufacturing?
Yes, Jeffries Eye Care has an in-house lab and provides eyeglass manufacturing services.
What languages are supported at Jeffries Eye Care?
Jeffries Eye Care supports English and Spanish languages for customer service.
How can I contact Jeffries Eye Care?
You can contact Jeffries Eye Care by phone at +1 770-450-1986 or their alternate phone at +1 770-252-1999. Their website is https://www.jeffrieseyecare.com/.
What nearby dining options are available close to Jeffries Eye Care?
Zaxby's, a fast food chicken restaurant, is nearby, offering a convenient place to eat before or after your eye care appointment.
Are there any nearby banks or financial services near Jeffries Eye Care?
Yes, Truist bank, BB&T Mortgage, BB&T ATM, and Western Union money transfer services are close to Jeffries Eye Care for your banking convenience.
What automotive services are available near Jeffries Eye Care?
Nearby, you can find AutoQuick Fast Lube for oil changes and emissions inspections, and O'Reilly Auto Parts for automotive parts and accessories.