Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
276 reviews
5 stars
263
4 stars4
3 stars2
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Alyssa, Mariah, and Harmoni.
Product Availability
Some customers expressed frustration over the unavailability of certain glasses and delays in receiving their orders.
Professionalism
The staff was frequently described as professional and attentive, providing excellent service during consultations and adjustments.
Overall Experience
Most reviews reflected a positive overall experience, with many customers stating they would return and recommend the store to others.
- SCStar CreationzDec 13, 20251.0My experience here was the worse the tech was unknowledgeable about anything then the young lady at the front had me to go through the entire process just to not have my glasses in stock and not sure when they will have them. Then tried to make me change my frames because of it smh I just took my prescription elsewhere
- NBNelson BarnesDec 4, 20255.0Awesome service! They were very knowledgeable and friendly
- DHDoniell HallDec 2, 20255.0Nice Staff. Very welcoming
- ASAverlardo SilverioNov 2, 20255.0Alyssa Is a very kind peso n she helped us by fixing My glasses Will recomend this anytime
- SHShevy HarrisOct 30, 20255.0The lady here are great, customer service is by far the best that I have had, this coming from someone who been wearing glasses over 30+ years. Great attitude and was very helpful when I asked questions, thx Mariah,Jennifer,Latoya
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's in Southlake Mall offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters at Macy's accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's Southlake Mall?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam online at LensCrafters at Macy's?
Yes, you can schedule an eye exam online through their appointment link at LensCrafters' website.
Are in-store pickups available at LensCrafters at Macy's Southlake Mall?
Yes, LensCrafters offers in-store pickup services for selected products.
What types of lenses and eyewear brands can I find at LensCrafters at Macy's?
They offer various types of lenses including High Definition, Anti-reflective, Polarized, and Traditional lenses. Brands include Ray-Ban, Oakley, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
What nearby stores can I visit when shopping at LensCrafters in Southlake Mall?
Nearby stores include Bath & Body Works for beauty supplies, Shape Brow Bar South Lake Mall for beauty services, and Eye Fashion Sunglasses for additional eyewear options.
Are there dining options near LensCrafters at Macy's in Southlake Mall?
Yes, nearby dining options include Sbarro for Italian pizza and Roman Delight Pizza, perfect for a meal before or after your visit.
How can nearby stores like T-Mobile or Kay Jewelers complement my visit to LensCrafters?
You can conveniently shop for mobile phones at T-Mobile or explore jewelry options at Kay Jewelers, making Southlake Mall a versatile shopping destination alongside your eye care needs.
Is LensCrafters at Macy's Southlake Mall wheelchair accessible?
Yes, the location has a wheelchair accessible entrance to accommodate all customers.