Piedmont Walton is a 77-bed, not-for-profit community hospital in Monroe, Georgia and serves as the sole hospital provider for the Walton County community. With more than 400 employees and 200 physicians, Piedmont Walton offers 24-hour emergency services, with a designated level III trauma center, plus other major medical, surgical and diagnostic care. Designated as the Employer of the Year and Hospital of the Year for 2019 by The Walton Tribune, Piedmont Walton is known for delivering high-quality, patient-centered care closer to home for its patients, and the hospital’s employees are committed to making a positive difference in every life they touch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.