Piedmont Physicians of Monroe

Reviews

• WP

  William Pearson

  May 13, 2024
  5.0
  Every experience with my practitioner, Sarah Smith, (and the support staff) of Piedmont Physicians Group / Dr. Joel Garrision is memorable and enjoyable. Sarah is consistently a model practitioner, and has shepherded me through several evolutions in my recent three years or so, with her experience evident at every step. She has a calming, measured approach to everything that arises, and transfers knowledge and advice simultaneously, with grace and style to match. Her calm and positive manner, as well as her organization skills and productivity, are no doubt a great example to the younger professionals beginning their careers around her. Sarah Smith is an outstanding asset for her local office and for her organization as a whole, and her professionalism and know-how reflect highly upon the Piedmont organization! I recommend her highly!
• MP

  Mark Pazol

  Nov 9, 2023
  5.0
  Both my wife and I were referred to Dr Laing when we moved here last year. She is absolutely wonderful, thorough and caring. We would give her 10 stars, and she is also now caring for my 85 yr old mother with Dimentia / Alzeimers. The staff at this office is also fantastic. I highly recommend Dr Laing! Mark & Melanie
• EP

  Emily Pitts

  Jun 21, 2023
  1.0
  My husband has been to this practice twice in the last two years for his annual physical and considers this to be his PCP. Last year he went in and wasn't given an opportunity to ask any questions, but he thought this was a one time occurrence since he is young and healthy. They did follow up on his bloodwork and he assumed that this would answer the questions he never got to ask. A year later and his problems are still relevant. He went in this morning to see Dr. Poynter, which I will get to in a minute. He felt the nurse was incompetent and when asked if the pharmacy on file is correct, he asked "which pharmacy is on file, I've moved recently" but the nurse was unable or unwilling to see which pharmacy was on file. He said as soon as Dr. Poynter came in for the exam she was dismissive and never asked him if he had questions or concerns. Before rushing out the door, he was able to ask a few of his questions, but never got the opportunity to finish asking his questions. He asked for a food allergy panel because he's noticed food sensitives. He said she was shocked that he wanted one and she had to look up what they offered, but neither test offered was completely comprehensive and he noticed they left off several top allergens. He knows what to look for as I've had a food allergy panel recently (from a different practice) and was tested for the top 100 common food allergies, and his test covered only 15 foods. He was also frustrated that his appointment was for 8:30 with an arrival time of 8:15 and she didn't see him until 9:00, and was in the room for less than 5 minutes. We understand time is valuable, but if she is only spending 5 minutes in each room and dismissing her patients, why was he seen 45 minutes after his arrival? My husband will not be back to this practice and we will not be recommending this to any family or friends. We are highly disappointed in the lack of care that Piedmont seems to offer their patients.
• RW

  Rona Watts

  Aug 31, 2022
  5.0
  Love my Doctor. Thorough and attentive.