Planet Fitness

4.4
615 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
13071 Hwy 9, Milton, GA
30004, United States

Hours

Reviews

4.4
615 reviews
5 stars
441
4 stars
92
3 stars
16
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the gym, noting well-maintained equipment and clean locker rooms, although some reported issues with bathroom cleanliness.

Staff Friendliness

The staff received consistent positive feedback for being friendly, helpful, and welcoming, contributing to a positive gym atmosphere.

Equipment Quality

Customers appreciated the quality and variety of equipment available, although some mentioned issues with broken machines and equipment availability.

Customer Service Issues

Several reviews highlighted negative experiences with customer service, particularly regarding membership policies and handling complaints.

Safety Concerns

Some customers expressed discomfort and safety concerns regarding the behavior of certain staff members, particularly personal trainers.
  • HT
    Howard Towe
    Nov 15, 2025
    4.0
    They applity to reach corporate to deal with Billing issues is impossible!!!!! I speak to Deaf ears!!!
  • JG
    Jessica Grooms
    Nov 4, 2025
    3.0
    I’ve been coming to this location for years and it serves its purpose overall. But since the equipment has been replaced it seems like there isn’t enough equipment. Lately people have been coming in hogging the equipment! It’s ridiculous! I’ve been driving out of my way to the Brookhaven location because it’s more spacious and it has more equipment. People treat the Milton location like it’s their personal training or home gym! Very frustrating!
  • NV
    Nissa Velazquez
    Oct 10, 2025
    5.0
    Muy completo 👌🏽
  • QW
    Q Will
    Sep 29, 2025
    2.0
    I love coming to the Planet Fitness and working on my body goals here. I’ve grown to love the staff and the amenities. However, I started to fall off of my workout routine, so I started attending the classes with the personal trainer. This would be my first time joining any workout classes, so I didn’t know what to expect. I enjoyed the exercises and plans that the personal trainer would come up with. Overtime, I started to notice some strange things with the personal trainer. He made a lot of comments on mine and the other women’s bodies. He would state, “ you have everything there and that you just needed to tone it up”, which I thought would be normal for a personal trainer to mention and pretty tame. I would dismiss these comments. What I could not dismiss was the fact that during one of my session that was more one on one, he stated to me “ you always smell good, you smell like a muffin, I like muffins” Then later that session, there was a moment he decided to grab a strand of my hair and hold it up will I was working on upper body. He proceeded to say that he liked my long hair. After this, the comments on my body just left me feeling uneasy. Like I mentioned before, this was my first time being with a trainer so wasn’t sure if this was normal behavior but I know that I should trust my gut. So I decided to bring a close friend to join the class to work on her body goals and to help observe his behavior to see if she found it unsettling herself. This is when the red flags started to show. 1. He told my friend that I had the “perfect” body and that he wants to get her to look like me. (unnecessarily comparing bodies is a strange move for a trainer that is supposed to be helping each person with their individual body goals) 2. We told the trainer that we are Vegan and he stated that he “wanted to shove a cow down our throats.” ( Some lifestyles aren’t for everyone but we deserve for ours to be respected and to be with a trainer that knows there are tons of different diets out there and have a educated understanding of them) 3. During the session he randomly grabbed the side of my face and when I flinched away he laughed it off like it was normal. (There is no reason for any trainer to get that personal with you ever!! This felt like he was testing the water to see how far he can take things) After this class with him I knew that I wasn’t going to attended anymore it was too weird. I hoped that wouldn’t have to run into him again and that I could still work out and avoid him. This has only partially helped. My occupation so happens to be nearby so of-course i run into people that go to the gym on this particular day when the trainer was off of work. He decided to come into my places of work to say hi and check on me. I was completely shocked that he would come in to my job like we were more than acquaintances and only came in to talk to me. I think that this is inappropriate from a business standpoint but also personal one when I am barely legal age and he is old enough to be my parent. This was not an isolated event he would make it a habit to come and check in and order something while I was attending his classes. Which would have been normal if not for the fact that my coworker would tell me when I was off work he would come in asking where I was and what I was doing. This started to make me feel like what if he is turning into a stalker because of a comment he made during one of the classes that if i stopped showing up he knew where I worked. I tried to move past this but now that I haven’t been going to classes and speaking with him I just catch him looking at me while I come to work out on my own. I have talked with other women that attended his classes and have associated with him they have all confirmed my uncomfortable feeling around him and they also would state that he made them uncomfortable as well. This is just a warning for all the young women going to this gym please be careful and observant I am not sure if he is a dangerous guy but if you want personal training consider joining another class.
  • AA
    Ari
    Sep 28, 2025
    5.0
    Wish more windows across front but otherwise a great club.Christine front desk staff very friendly.Good temperature.Great rich area.

Frequently Asked Questions About Planet Fitness

What is the philosophy behind Planet Fitness in Milton, GA?

Planet Fitness believes everyone is strong in their own way and offers a welcoming space for all to build strength at their own pace in a Judgement Free Zone®.

What are the opening hours of Planet Fitness in Milton, GA?

Planet Fitness is open 24/7 from Monday to Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturdays and Sundays.