Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
706 reviews
5 stars
640
4 stars8
3 stars8
2 stars6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Barbara, Skip, and Monique.
Product Quality
While most reviews highlighted satisfaction with the glasses and frames, there were complaints about issues with prescriptions and product quality.
Appointment Experience
Several customers reported long wait times for appointments, which negatively impacted their overall experience.
Overall Satisfaction
Despite some negative experiences, many customers expressed a strong likelihood of returning and recommended the store for its service and selection.
- SMSara Moyers3 days ago5.0Amazing experience with my eye exam and purchase of frames
- MSMarcia ScottJan 6, 20265.0The whole staff was Super finally courteous Patient and informative
- GOgaby oDec 31, 20251.0Sales staff is great! specially skip! However my appointment was for 3 pm and it’s now 4:20 and still haven’t gotten seen. No point in making an appointment if they’re not going to see you at the appointment time. People working the eye exams were rude and laughing when asked about the wait time! Totally not appropriate so keep that in mind before visiting this store 1 star because 0 isn’t an option
- ACAlejandra ConstantinoDec 31, 20251.0The sales staff is great but the waiting time is ridiculous my daughter’s appointment was at 3:30 and she waited more than an hour for her eye exam, definitely something to take on consideration before you visit this location
- BPBrandon PadenDec 15, 20255.0I came into LensCrafters to shop around and price some new frames. When I met with Skip to discuss my options, he went above and beyond to make sure I was well informed on the product and how my insurance would help. He helped me get set up in the system for future visits and assured me that if I any trouble that I could come back and get support. Skip was very knowledgeable, honest, and patient. He made my first visit an exceptional one and I cannot wait to come back to do business.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands are available at this LensCrafters location?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, and many more at this LensCrafters store.
Does LensCrafters accept vision insurance plans? If so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What are the store hours for the LensCrafters at 3625 Dallas Hwy SW, Marietta?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at this LensCrafters location?
You can schedule an eye exam online through their reservation link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=1668&storeId=10851
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup as a service option.
Are there other eyewear and optometry services nearby this LensCrafters location?
Yes, nearby you can find other optometrists and eyewear providers like WholeLife Eyecare, Drs. Holcomb and Associates, and Warby Parker, which offer additional eye care and eyewear options.
What nearby dining options can I visit before or after my appointment at LensCrafters?
Nearby restaurants include Otter's Chicken, Le' Zia & Hey Lindas for Southern cuisine, Chili's Grill & Bar, and It's Just Wings for quick and casual meals.
Are there any other shopping options close to LensCrafters at Avenue At West Cobb?
Yes, nearby shopping includes women's clothing stores like TALBOTS, Ann Taylor, White House Black Market, and Chico's, as well as retail shops such as Men's Wearhouse, James Avery Artisan Jewelry, and The Avenue West Cobb - GameStop.