LensCrafters

4.7
690 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3625 Dallas Hwy SW, Marietta, GA
30064-5906, United States

Hours

Reviews

4.7
690 reviews
5 stars
628
4 stars
8
3 stars
8
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive throughout their visits.

Staff Expertise

Several reviews highlighted the knowledge and professionalism of the staff, particularly in assisting with frame selection and eye exams.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding prescription errors and poor service from specific staff members.

Atmosphere

The store was described as welcoming and clean, contributing to a pleasant shopping experience.

Product Quality

Customers appreciated the quality of the eyewear and the efficient service for repairs and adjustments.
  • PR
    Pam R
    Nov 14, 2025
    5.0
    My husband and I chose Lenscrafters because of the proximity to our new home. All of the staff members were friendly. Barbara was our technician and she is fantastic! She told us she's worked there for many years. It shows. She is witty and kind. Both of us received stellar service and we can hardly wait to return for our new glasses. I highly recommend the Lenscrafters at the Avenue on Dallas Highway in Marietta.
  • ZW
    Zoe Wade
    Nov 8, 2025
    1.0
    Horrible experience today 11/7/25. My husband had an appt as 12pm for an eye exam waited over an hour . When asked when he would be seen he was quoted another 20 mins. Wasted of time!
  • AO
    Ashley Ozburn
    Nov 8, 2025
    5.0
    Dr Travis listened to my problems and gave me solutions. Barbara helped me get the best cost on my eye glasses!
  • DH
    Dale Hurd
    Nov 7, 2025
    5.0
    Everyone who works here is really good at their job. Wouldn't go anywhere else. LensCrafters is the bomb..... Always take care of me when I need my classes adjusted.
  • JH
    Jescika Holt
    Nov 5, 2025
    5.0
    I had an amazing experience at LensCrafters at the Avenue in Kennesaw! My eye doctor was one of the best doctors I’ve ever had — she took the time to explain everything in a way I could easily understand, which made the whole process so comfortable. My appointment was quick, easy, and very thorough. The sales associate was so helpful in helping me find the perfect frames — I absolutely love them! Everyone in the office was friendly, professional, and welcoming from start to finish. My glasses even came in earlier than expected, and when I picked them up, I was beyond impressed with how perfect they were. I will absolutely be back and highly recommend this location to anyone looking for top-notch service and care.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.