LensCrafters

4.9
1449 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4475 Roswell Rd, Marietta, GA
30062-8191, United States

Hours

Reviews

4.9
1,449 reviews
5 stars
1,390
4 stars
15
3 stars
5
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Diana, Angelina, and Kevin.

Efficiency

Many reviews highlighted the quick and seamless service, with customers appreciating the fast processing of eye exams and glasses selection.

Product Selection

The store received positive feedback for its extensive selection of glasses and contacts, with customers noting the variety and quality of frames available.

Professionalism

Customers noted the professionalism of both the eye doctors and the staff, with particular commendations for Dr. Lakhani's thoroughness and care.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding order fulfillment and communication issues, indicating room for improvement in these areas.
  • BA
    Brian Adams
    Nov 13, 2025
    5.0
    Staff is friendly, accommodating, and efficient. Amazing… everyone knew how to do their job! I needed an eye exam as well as new lens/frames. I was seen by five people to get everything completed. So expect to be part of an assembly line. With most situations/experiences, the last staff member you see can make or break whether a customer will recommend to others or come back themselves. I’ll do both! Thank you Noemi! 10/10.
  • JA
    Jake Annunziato
    Nov 8, 2025
    5.0
    Experience was great! Everybody was super helpful and made the experience easy. The pre checkup, eye doctor visit, and glasses fitting were all 5/5 stars and will be going back again next year.
  • DS
    Dexter Straker
    Nov 8, 2025
    5.0
    Best experience ever! Diana is so sweet & helpful. I came with the intention of only getting contact lenses but I happened to see a pair of ray bands I liked. Diana made sure they were a great fit for me and provided a great deal for me. Will be back again in the future.
  • MH
    michael Hart
    Nov 5, 2025
    5.0
    Was in and out in 20 min. Ordered a new pair of glasses and some new lenses for my current pair. Lenses were only $25 and gave ne 40% off my new pair of glasses. Can't wait to get them in bout 20 days. Thank you for the great service ill be back again
  • RM
    Reina Marshall
    Oct 30, 2025
    5.0
    Just recently started coming to this lenscrafters! store was clean and everyone was really nice and friendly. Things went pretty quick, I want to say a special thank you To Bryson who did a quick and thorough job on testing my eyes and we had great conversation throughout the process where he reassured me every step of the way. Another thank you to the ladies in the front that helped with the selection of my glasses frames, everyone was personable and helpful. I love this location! Thank you guys.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.