Business Details
About
Fitness Center
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.9
157 reviews
5 stars
94
4 stars
17
3 stars
14
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Numerous reviews highlighted issues with the professionalism and behavior of the management, particularly Candice, leading to a negative customer experience.
Cleanliness
While some customers praised the cleanliness of the gym, others reported unsanitary conditions, particularly in the restrooms and locker areas.
Customer Service
Many customers expressed dissatisfaction with the customer service, citing unhelpful and rude staff interactions, particularly at the front desk.
Equipment Quality
Customers appreciated the quality and variety of equipment available, noting that it was well-maintained and functional.
Membership Issues
Several reviews mentioned problems with membership management, including unauthorized cancellations and difficulties in communication with management.
- JJJhope4 days ago5.0A big shout out for Anthony. He helped a fellow member who needed assistance with equipment. He was polite and kind. Thank you!!
- WGWalter “Greg Blacks” GaillardNov 17, 20251.0⭐☆☆☆☆ Be careful with this location. I was denied access to the gym even though my membership payments are fully up to date. After checking in and starting my workout, staff told me I had to leave unless I updated a credit card—something not required anywhere in the membership contract. My payments come out every month on time, yet the manager still flagged my account and blocked me from working out for a policy that doesn’t exist. It was embarrassing and unprofessional. If you value being treated fairly and according to the agreement you signed, be cautious with this gym. This kind of behavior is unacceptable.
- SWSteve WernerNov 11, 20254.0Great value, convenient, clean, great customers.
- SISLB INVESTMENTSOct 28, 20251.0Candace the manager has no professionalism and treated us like we were not customers but criminals today. I witnessed it first hand and must say we will not be returning to any Planet Fitness.
- SBStacy BlackwellOct 28, 20251.0Horrible experience with Candace the manager. She cancelled my membership only because I stated I don't want to have a secondary payment on file. I've been a customer since 2016 and I will never join another planet fitness. She cancelled my membership and stated I have to leave the premises because im no longer a member. No Judgement zone. Whata joke. And the owners have no way to contact them
Frequently Asked Questions About Planet Fitness
What is Planet Fitness and what makes it unique?
Planet Fitness is a fitness center with over 2,700 locations, offering a welcoming Judgement Free Zone® and best-in-class equipment for members of all fitness levels to build strength at their own pace.
Where is the Planet Fitness gym located in Loganville, GA?
The Planet Fitness gym in Loganville, GA is located at 310 Athens Hwy, Loganville, GA 30052, USA.
What are the regular opening hours of Planet Fitness in Loganville, GA?
Planet Fitness is open 24 hours Monday through Thursday, until 9:00 PM on Fridays, and from 7:00 AM to 7:00 PM on Saturdays and Sundays.
Does Planet Fitness have special holiday hours?
Yes, Planet Fitness has adjusted holiday hours on certain days such as Thanksgiving, Christmas Eve, New Year's Eve, and other holidays. For example, on 2025-11-26 it's open from 12:00 AM to 9:00 PM and on 2025-12-24 from 12:00 AM to 3:00 PM.
What membership options are available at Planet Fitness?
Planet Fitness offers Classic Access memberships with pricing details available on their website and app. You can find information about memberships at https://www.planetfitness.com/gym-memberships.
What services does Planet Fitness provide to members?
Services include Classic Access, free personal training (FreeICFT), mobile app access, tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, fitness training, recovery lounge, and virtual fitness training among others.
How can I use the Planet Fitness mobile app?
You can download the Planet Fitness app from the Apple App Store or Google Play to access workouts, manage your membership, and get fitness tips.
What nearby places can I visit before or after my workout at Planet Fitness in Loganville?
Nearby places include Legacy Beverage Center (liquor store), Solar Nail & Spa (nail salon and spa), and Mystic Escape Room Loganville (escape rooms and amusement park) where you can relax or have fun before or after your gym session.
Are there automotive services near Planet Fitness that I can use?
Yes, Discount Tire is nearby offering tire dealer and repair services, automotive parts, and oil changes which can be convenient if you need vehicle maintenance during your visit.
What medical services are available near Planet Fitness in Loganville?
Nearby medical services include Surgicare Arts & Aesthetics (plastic surgeon), Princeton Dental (dentist and cosmetic dentist), and DaVita Grayson Dialysis (dialysis clinic), providing accessible healthcare options in the area.