Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,694 reviews
5 stars
1,610
4 stars
29
3 stars7
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising associates like Natasha, Max, and Christina for their professionalism, patience, and helpfulness.
Staff Knowledge
Customers frequently noted the staff's knowledge about products and benefits, which contributed to informed purchasing decisions.
Positive Experience
Many customers expressed overall satisfaction with their experiences, mentioning a pleasant atmosphere and smooth processes during their visits.
Mixed Experiences
A few reviews indicated inconsistent service, with some customers feeling neglected or receiving less assistance during their visits.
- KGKaren Glaze4 days ago5.0Max,great customer service!👓
- LSLae SaundersJan 5, 20265.0I've been coming to this location now for over 10 years. Everyone has always been amazing. I work a lot with Seantee who is always great! He always has a smile and answers all of my questions with joy! This location will always keep me coming back with their great customer service!
- TBTayler burrellDec 29, 20255.0Christina was the most amazing sales associate to help me on the floor. She had patience and care when helping me find my lenses after being seen for my comprehensive eye exam. I would recommend her to anyone I know; she was phenomenal.
- CJchristopher JacocksDec 22, 20255.0I had a great experience at LensCrafters in Stonecrest Mall, thanks to Natasha. She demonstrated outstanding professionalism throughout my visit and was extremely patient while helping me make the best decision. Natasha took the time to thoroughly explain everything and never made me feel rushed. Her follow up was exceptional as she ensured all details were handled correctly and that I was completely satisfied. Her dedication to customer service truly stood out, and she made the entire experience smooth and pleasant. I highly recommend asking for Natasha if you visit this location. I had difficulty with my purchase due to the separation of lenscrafters in store and online basically being two different companies, Natasha helped me navigate the best option for me.
- TETech ExultDec 21, 20255.0Natasha was excellent. I won’t hesitate to recommend LensCrafters to my friends!!! Thanks Natasha!!!!!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What kinds of services does LensCrafters offer at the Lithonia location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions such as Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Lithonia, GA?
The store is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online using the provided LensCrafters scheduling URL specific to the Lithonia store.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment options are accepted at LensCrafters Lithonia?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any nearby dining options where I can grab a meal before or after my visit to LensCrafters?
Yes, nearby dining options include Max Orient for Chinese fast food, Bourbon Street Cajun Cafe for Cajun and Creole cuisine, Chick-fil-A for chicken fast food, and Checkers for casual dining.
What nearby shopping options are available around LensCrafters Lithonia?
Nearby shopping includes Rainbow Shops and Ashley Stewart for women's clothing; Shoe Dept. Encore, Lady Foot Locker, and Finish Line for shoes; as well as Forever 21 and Baby Girl Couture for fashion and apparel.
Are there nearby beauty and spa services close to LensCrafters?
Yes, nearby beauty and spa services include La’s Beauty Bar, Trinity Image Nails, ThenewsalonMilan, and LaBella Salon & Spa.
What are some nearby entertainment or specialty stores to visit around LensCrafters Lithonia?
You can visit Stonecrest Collectibles for art and gifts, GameStop for video games, and MAC Cosmetics or SEPHORA for beauty supplies nearby.