LensCrafters

4.9
1657 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2929 Turner Hill Rd, Lithonia, GA
30038-2554, United States

Hours

Reviews

4.9
1,657 reviews
5 stars
1,573
4 stars
29
3 stars
7
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendly, helpful, and knowledgeable service, with specific mentions of employees like Max, Natasha, and Jayden.

Professionalism

Many reviews highlighted the professionalism of the staff, particularly in handling customer inquiries and providing assistance during the selection process.

Speed of Service

Several customers noted the quick and efficient service they received, with many being in and out in a timely manner.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding service quality and unexpected charges, indicating inconsistency in customer experiences.

Product Knowledge

Customers appreciated the staff's expertise in helping them choose the right frames and lenses, enhancing their overall shopping experience.
  • RP
    Rosemarie Phillips
    Nov 13, 2025
    5.0
    I had a very good experience at LensCrafters, after looking at several frames I was able to get the features that I wanted for a price that I liked. Pleasant environment with knowledgeable associates like Ms. Cristina.
  • ST
    Shirline Thornton
    Nov 12, 2025
    5.0
    Everybody's now was nice friendly and kind to me.I enjoyed my time with them and I will come back again and I refer everybody I know
  • IR
    Irish Riley
    Nov 10, 2025
    5.0
    Max was very knowledgeable of the glasses and as a courtesy she cleaned my glasses and advised on how to keep them clean
  • JJ
    John Passmore, Jr.
    Nov 7, 2025
    5.0
    Natasha was incredibly helpful in guiding me through my glasses purchase. She took the time to review my account and was familiar with my preferred frame style. Her combination of professionalism and excellent sense of style made the experience truly enjoyable. I hadn’t planned on buying new glasses this year, but her friendly and personable approach made it an easy decision.
  • RR
    RD
    Nov 6, 2025
    5.0
    I had an amazing experience at LensCrafters today! My sales representative, Natasha, was absolutely amazing. She was so knowledgeable, patient, and professional — her level of service was unmatched! I’m so happy with my new glasses and the overall experience. Natasha is definitely an asset to the LensCrafters team. Thank you, Natasha!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.