Customer feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Wait Times
Many customers reported excessively long wait times, often exceeding several hours, leading to frustration.
Cleanliness
While some reviews praised the cleanliness of the facility, others noted issues with hygiene, particularly in restrooms.
Customer Service
There are significant complaints about poor customer service, including unresponsive phone lines and inadequate assistance.
Overall Experience
The overall experience varies greatly, with some donors expressing satisfaction and others vowing to seek alternatives due to negative experiences.
SH
Suzanne Hilliard
5 days ago
4.0
It is sometimes a long wait, but I’ve had nothing but nice people helping. Pack your patience, grab a good book, and sit back to effortlessly make money. It’s a win-win, they get plasma to use for research, and you get some money to pay bills! Just don’t stop to give if you are in a hurry.
LC
Leslie C
5 days ago
1.0
Went to donate and did not receive my payment. Called several times one time someone answered and then I was hung up on. Kept calling probably 15 times and now no one answers the phone at all. Yall have my plasma I still have no money
RR
Roderick
Nov 13, 2025
5.0
Great place to donate. Tell them I referred you here!
RH
Richard Hight
Nov 11, 2025
1.0
The most unprofessional staff I have ever seen!!!!!!! The use of language and type of conversations they amongst each other is diabolical.
WD
Work All Day
Oct 30, 2025
1.0
Waited 3 hours to get seated then once seated no phlebotomist got to me they just talk on phones in corners and walk round laughing joking and take forever moving extra slow wasting everyone’s time!!!! Just lazy and slow ridiculous I’m so fed up with them at this point !
Frequently Asked Questions About KEDPLASMA Lithia Springs
What are the operating hours of KEDPLASMA Lithia Springs?
KEDPLASMA Lithia Springs is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 7:00 AM to 1:00 PM. It is closed on Sundays.
Where is KEDPLASMA Lithia Springs located?
It is located at 551 Thornton Rd., Lithia Springs, GA 30122, United States.
What services does KEDPLASMA Lithia Springs offer?
KEDPLASMA Lithia Springs operates as a blood donation center specializing in blood donation services.
How can I schedule a plasma donation appointment at KEDPLASMA Lithia Springs?
You can schedule your plasma donation appointment by visiting their website at https://www.kedplasma.us/kedplasma-donation-centers/lithia-springs-ga/ or by calling +1 470-938-8668.
What languages are supported at KEDPLASMA Lithia Springs?
The facility supports English as the language for communication.
Are there any other blood and plasma donation centers near KEDPLASMA Lithia Springs?
Yes, ImmunoTek Bio Centers is another blood and plasma donation center located nearby.
Can I find dining options near KEDPLASMA Lithia Springs?
Yes, Fred's Bar-B-Q House, an American barbecue restaurant, is located nearby for dining before or after your visit.
What car rental agencies are available near KEDPLASMA Lithia Springs?
Nearby car rental options include Dollar Rent a Car, Enterprise Rent-A-Car, and Hertz, which can be convenient for transportation to and from the donation center.
Are there any health and medical services near KEDPLASMA Lithia Springs aside from blood donation?
Yes, nearby health services include Online Counseling, Purpose and Living Psychotherapy Services, Upward Autism Center, and The Children's Dental Group.
What is the contact phone number for KEDPLASMA Lithia Springs?
You can reach KEDPLASMA Lithia Springs by calling +1 470-938-8668.