KEDPLASMA Lithia Springs

3.9
326 reviews

About

Blood Bank

Location

KEDPLASMA Lithia Springs
551 Thornton Rd.,, LITHIA SPRINGS, GA
30122, United States

Hours

Reviews

3.9
326 reviews
5 stars
224
4 stars
10
3 stars
7
2 stars
8
1 star
77

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Wait Times

Many customers reported excessively long wait times, often exceeding several hours, leading to frustration.

Cleanliness

While some reviews praised the cleanliness of the facility, others noted issues with hygiene, particularly in restrooms.

Customer Service

There are significant complaints about poor customer service, including unresponsive phone lines and inadequate assistance.

Overall Experience

The overall experience varies greatly, with some donors expressing satisfaction and others vowing to seek alternatives due to negative experiences.
  • SH
    Suzanne Hilliard
    5 days ago
    4.0
    It is sometimes a long wait, but I’ve had nothing but nice people helping. Pack your patience, grab a good book, and sit back to effortlessly make money. It’s a win-win, they get plasma to use for research, and you get some money to pay bills! Just don’t stop to give if you are in a hurry.
  • LC
    Leslie C
    5 days ago
    1.0
    Went to donate and did not receive my payment. Called several times one time someone answered and then I was hung up on. Kept calling probably 15 times and now no one answers the phone at all. Yall have my plasma I still have no money
  • RR
    Roderick
    Nov 13, 2025
    5.0
    Great place to donate. Tell them I referred you here!
  • RH
    Richard Hight
    Nov 11, 2025
    1.0
    The most unprofessional staff I have ever seen!!!!!!! The use of language and type of conversations they amongst each other is diabolical.
  • WD
    Work All Day
    Oct 30, 2025
    1.0
    Waited 3 hours to get seated then once seated no phlebotomist got to me they just talk on phones in corners and walk round laughing joking and take forever moving extra slow wasting everyone’s time!!!! Just lazy and slow ridiculous I’m so fed up with them at this point !

Frequently Asked Questions About KEDPLASMA Lithia Springs

What are the operating hours of KEDPLASMA Lithia Springs?

KEDPLASMA Lithia Springs is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 7:00 AM to 1:00 PM. It is closed on Sundays.

Where is KEDPLASMA Lithia Springs located?

It is located at 551 Thornton Rd., Lithia Springs, GA 30122, United States.