LensCrafters

4.8
1265 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
400 Ernest W Barrett Pkwy NW, Kennesaw, GA
30144, United States

Hours

Reviews

4.8
1,265 reviews
5 stars
1,168
4 stars
18
3 stars
7
2 stars
7
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting individuals like Michael, Tina, and Forest for their professionalism and helpfulness.

Quick Repairs

Many reviews noted the efficiency of the staff in handling quick repairs and adjustments to glasses, often completed without charge.

Product Knowledge

Staff demonstrated strong knowledge about eyewear options, helping customers make informed decisions about frames and lenses.

Variety and Pricing

Customers appreciated the wide selection of frames available and noted competitive pricing, making it easier to find suitable options.

Positive Atmosphere

The store environment was described as friendly and welcoming, contributing to a comfortable shopping experience.
  • MI
    Mehmet Iscimen
    Nov 16, 2025
    5.0
    Our Lens Crafter Customer Representative (Tony) spent a lot of time with us going through details, insurance coverage, available discounts, and made this experience very easy and pleasant. We have been their customer for a while and anticipate to remain that way for the foreseeable future.
  • KS
    K Sánchez
    Nov 15, 2025
    5.0
    This place is great! I came in to adjust my glasses since they were a little too loose. Michael welcomed us warmly and got them fix right away. Thank you Michael!
  • MJ
    Miloni Jagushte
    Nov 14, 2025
    5.0
    Excellent customer service. Store manager is very helpful and gives good recommendations and how you can make the most of your money.
  • LA
    Lois Allen
    Nov 11, 2025
    5.0
    Staff was super helpful in helping me to pick out the perfect pair of glasses. Tina Z was amazing!!
  • NS
    Nicole Serchion
    Oct 29, 2025
    5.0
    After repeated poor customer experiences at our local (neighborhood) LensCrafters, my husband decided to go call, and subsequently visit the LensCrafters on Barrett Parkway in Kennesaw, Ga. My husband met Michael J, the store manager, who showed care, kindness, and professionalism. He answered his questions, offered professional guidance and the turnaround was so quick on replacement metas for me (through a warranty). Just want to show appreciation for the amazing customer service. Thank you Michael!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.