StretchLab

4.9
206 reviews

About

Fitness CenterStretchLab
StretchLab was created to help increase flexibility, range of motion and energy in people no matter what their age, body type or fitness level! StretchLab Johns Creek offers one on one assisted stretching and group stretch classes in a fun, open and communal environment. Our one on one stretches can be 25 or 50 minutes long and we offer drop-in or monthly memberships. All of our Flexologists are highly trained and create a custom stretch routine for each member. Our innovative group stretches offer a unique way for members to reach their flexibility goals. Group stretches can be purchased individually or as a monthly membership.

Location

StretchLab
6955 McGinnis Ferry Rd, Johns Creek, GA
30097, United States

Hours

Reviews

4.9
206 reviews
5 stars
200
4 stars
1
3 stars
0
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers expressed frustration with billing issues and lack of communication from management, leading to a loss of trust in the business.

Staff Expertise

Numerous reviews praised the knowledge and professionalism of the staff, particularly highlighting individual therapists like Jessica, Ryan, and Kayla for their effective stretching techniques.

Overall Experience

Customers frequently reported feeling better after sessions, noting improvements in flexibility and pain relief, contributing to a positive overall experience.

Facility Environment

The facility was described as clean and welcoming, with a friendly atmosphere that enhances the stretching experience.
  • AM
    Abercrombie Mike
    Jan 5, 2026
    1.0
    I have been seeing ads on social media for StretchLab Johns Creek. I decided to try it and checked out their website to learn more. Before I was ready to book, I had a question and attempted to call them on Friday afternoon, 1/2/26. I called multiple times. No one answered. Not once. If you are going to spend money on advertising, you have to allow potential customers to reach out to you with questions. Pick up your phone, StretchLab Johns Creek.
  • TL
    tim lennon
    Jan 5, 2026
    5.0
    Felt great after the session. Highly recommend.
  • BL
    Becka Lynn
    Nov 28, 2025
    4.0
    Seems like a good stretch studio. I just wish they used hypervolt massage guns like the prior stretch lab I used to go to in the city.
  • JM
    Jimmy Featherstone Marcheso
    Nov 12, 2025
    1.0
    Beware of Billing and Zero Communication I’ve had multiple issues with unauthorized charges from StretchLab Johns Creek — hundreds of dollars withdrawn after my contract had already ended. Their app is confusing and seems to trigger charges even when you’re just browsing the schedule. It’s nearly impossible to get someone on the phone, and management never returns messages or emails. I’ve left several voicemails for the manager, Lindsey, with no reply. After weeks of trying to resolve this, I’ve completely lost trust in this business. Be very careful before saving your credit card information or signing anything. The lack of transparency and customer support is extremely disappointing.
  • PP
    Prakash P
    Oct 10, 2025
    5.0
    Kayla is absolutely amazing and a true professional! She’s incredibly knowledgeable and you can tell she truly cares about her clients. She explained every stretch clearly, made sure the pressure was just right, and worked with great attention to detail. My shoulder and neck felt completely better after the session. One of the best experiences I’ve had at StretchLab. Kayla is exceptional!

Frequently Asked Questions About StretchLab

What services does StretchLab Johns Creek offer?

We offer one-on-one assisted stretching and group stretch classes to increase flexibility, range of motion, and energy for all ages and fitness levels.

What are your operating hours?

We are open Monday, Wednesday, and Friday 8 AM to 4 PM, Tuesday and Thursday 7 AM to 8 PM, Saturday 9 AM to 16 PM, and closed on Sundays.