Piedmont Mountainside Emergency Room

Reviews

• WH

  Woody Hale

  Oct 22, 2025
  1.0
  Arrived at the emergency room at 10:30 am my wife with excruciating neck pain. Literally in tears the pain so bad. It's noon now and after triage (which supposedly means rating the urgency level and admitting on that basis), I asked nicely twice I was told with a bit of curt tone that they'll see her in the order in. I said she's in serious pain and they said... "I'm sure she is" and we will get to her when we can. The reply had a sort of back off tone to it. Should have driver further to a real hospital.
• JG

  Jessica Green

  Feb 17, 2025
  1.0
  Been in this room over 3 hrs I have yet to see a nurse nor have I been checked my X-ray was taken and blood work done while sitting in lobby waiting on a room doc came out told me what was going on then came 3 hrs later to discharge me when the nurses still have not even gave me the antibiotics seriously now I'm still sitting here waiting poor place to say u help people
• ML

  Morghan Long

  Feb 5, 2024
  5.0
  Everyone was so kind and our nurse, Trent was so precious and patient with my daughter. Very pleased with the care we received.
• DA

  Douglas Alexander

  Aug 8, 2022
  1.0
  I went into the emergency room with a ruptured quad tendon and after 5 X-rays of my knee I was told that I had soft tissue damage. I couldn’t walk or stand and the attending PE told there was nothing they could do. They sent me home. Complete waste of money. The next day I went to another emergency room and was admitted to have surgery to repair the ruptured quad tendon. If I help it I will never go to Piedmont ER again.
• CF

  Charles Ferguson

  Feb 24, 2021
  1.0
  we were told to go to the Er by our nephrologist, we arived around 230 and at 700 we had not been seen. there was no protocol for covid in the Er. people were not made to stay apart. there was only one wall unit of sanitizer, we were there and never saw one chair or anything sanitized, mask were not mandatory and people were not made to keep masks on in fact they had posters up that said if you have a respiratory problem please wear a mask. there was no social distancing and the stand that held gloves masks and other PPs was empty. the waiting room was dirty and was never cleaned the whole time we were there. i was shocked that no one sanitized or wiped down the chairs when taken to the back. the dr offices i have been to were so thorough and yet this was not seen in a hospital. My husband and I have used mountain side many many times and in the past this hospital has been top notch. as of yesterday i have to say that the standards, the operation and the organization of Jasper piedmont mountainside hospital has lowered to a below average operation and no longer deserves our patronage. I am surely disappointed in there performance and in shock that in time of covid the standards are so low. I contacted the administrator to file a complaint and as of the present have not received a call .