Kroger Pharmacy

Reviews

• CR

  Coach Ron

  Jan 11, 2026
  5.0
  Nice people here
• JJ

  Jason Jarrard

  Jul 25, 2023
  5.0
  Dealing with Catherine is a very good experience.
• AW

  Alexis Wright

  May 15, 2023
  1.0
  I have sat on this for a while, but I think it’s only right to share my experience in hopes it helps someone else. I’ll get straight to the point, Joyce is VERY difficult to deal with. She won’t do ANY early refills (even if the doctor calls in and approves the fill), she waits until the day AFTER medication is actually due to fill it, and she is just a pretty cold person overall. She expressed some “concerns” about a medication I was taking yet wouldn’t fill the safer option, which was very confusing to me. If she was truly concerned about me, she wouldn’t refuse to fill medications and compromise my mental health and overall well being. There were numerous occasions a doctor would call in & say it was ok to fill an rx early (due to dosage increase, etc) and she still refused to fill until the actual due date of the last rx. There were also NUMEROUS occasions where a medication was sent in (meaning it was ok to fill) and she would still call my doctor to “confirm”….makes no sense to me. If they send it, it’s ok to fill. Katherine is lovely to deal with. You can tell she truly, truly cares. She will do whatever she can to work with you. Have we had our hiccups? Yes. But she will ALWAYS have your best interest at heart. With all of this being said, I am no longer a patient of this pharmacy. I truly believe they need to realize some of their patients have mental health issues and cannot go without certain medications. In my opinion, it would be a well oiled machine if they just did what the doctor said. But, I do understand some things can “compromise their license” or whatever. All in all, 3/10 recommend this pharmacy. 9/1/23 EDIT: I have never in my life dealt with such a witch of a woman. Joyce is the “lead pharmacist” of this Kroger and I have had the absolute displeasure of working with her for longer than I care to admit. I called today to see if she could transfer a medication for my sick son & she was cold, short, and said she “didn’t have it in stock.” I’m sorry….you don’t have a common antibiotic in stock? I highly doubt that. I am filing a formal complaint against this nasty human being. I’m so disappointed, I guess it was too much of a hassle for her to actually HELP A SICK PATIENT. F^]^ this place.
• CR

  Carolyn Rogers

  Sep 1, 2020
  3.0
  Not the friendliest but gets the job done most of the time.
• JH

  John Harley

  Jan 4, 2018
  5.0
  There is good staff

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