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Piedmont Wellness Center puts its members at the center of everything they do. Whether it’s providing the latest in fitness equipment and programs or offering ease of access to healthcare services, our integrated center is truly focused on meeting your personal needs.
Many customers praised the cleanliness of the facility, noting that it is well-maintained and sanitized.
Staff Engagement
While some reviews highlighted friendly and helpful staff, others pointed out issues with staff professionalism and engagement, particularly in addressing member concerns.
Membership Issues
Several customers expressed frustration with membership handling, including difficulties in pausing or canceling memberships and unexpected charges.
Facility Amenities
The gym offers a variety of amenities and classes, but some customers noted a lack of certain equipment and overcrowding issues.
Value for Price
Opinions on the value of the membership varied, with some feeling it was worth the price due to the facilities and services offered, while others found it overpriced.
AR
Alyzeh Rizvi
Dec 29, 2025
1.0
I have been a member here for over four years, so this review comes from long-term experience.
Over time, the facility has noticeably deteriorated. Cleanliness is just okay, and amenities that used to be standard are no longer available like locker room toiletries. Services like massages have been inconsistent, but the bigger issue has been the overall decline in care and attention to the member experience.
The most frustrating part has been the membership handling. In November, I went in to pause my membership due to international travel plans. Since then, I’ve submitted paperwork three separate times, yet my card continues to be charged. When I follow up in person, the manager is not available, and despite repeated attempts, I have not received a single callback or resolution to date.
What should have been a simple pause request has now turned into me trying to cancel my membership altogether due to the lack of communication, accountability, and follow-through. This has been especially disappointing as a long-standing member.
Unfortunately, I would not recommend this gym based on the customer experience and how membership concerns are handled.
EA
Eyebot app
Dec 2, 2025
1.0
Bait and switch sales tactics and predatory marketing. Definitely do not bring your kids
TT
Torrey Trimble
Oct 12, 2025
5.0
A great facility with helpful staff. Avoid filming routines here though, a certain level of privacy is needed for the guests.
BH
Billy Hubbs
Oct 9, 2025
5.0
My wife goes here for her fit rx program thru the hospital. She really enjoys it.
K7
KK 77
Oct 6, 2025
5.0
I had a massage appointment with Robin Martin. Robin gave the BEST massage I've had in a long time. She was professional, knowledgeable and very easy to discuss my needs, suggesting ways I could help reduce my issues when working. Her techniques are exceptional and she really helped relieve the tension in my neck and shoulders. I was able to relax my shoulders afterwards, which was a big improvement. I will return for future massages. THANK YOU, Robin!!
Frequently Asked Questions About Piedmont Wellness Center
Where is Piedmont Wellness Center located?
Piedmont Wellness Center is located at 200 Trilith Parkway, Fayetteville, GA 30214, US.
What are the opening hours of Piedmont Wellness Center?
The center is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday from 5:00 AM to 8:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What types of payment does Piedmont Wellness Center accept?
They accept American Express, Discover, MasterCard, and Visa.
What services are offered at Piedmont Wellness Center?
Services include Personal Training, Group Exercise, Child Care, Aquatic Programs, Massage Therapy, and Human Performance.
Is a membership required to join Piedmont Wellness Center?
Yes, membership is required to access the facilities and services.
Does Piedmont Wellness Center provide accessibility for wheelchair users?
Yes, the center has a wheelchair accessible entrance.
Are children welcome at Piedmont Wellness Center?
Yes, Piedmont Wellness Center welcomes children and offers child care services.
How can I contact Piedmont Wellness Center for inquiries?
You can contact them via phone at +1 678-604-6275 or email at PFHinquiry@piedmontwellnesscenter.com.
What nearby facilities can assist with rehabilitation services after visiting Piedmont Wellness Center?
Piedmont Fayette Rehabilitation, located nearby, offers physical therapy and occupational therapy services, ideal for post-treatment recovery.
Where can I find dining options near Piedmont Wellness Center?
Nearby dining options include Barleygarden Kitchen and Craft Bar, Sensu Sushi Restaurant and Bar, and Fairway Social Trilith, all great for a meal before or after your visit.
Are there any nearby places I can visit for relaxation after working out at Piedmont Wellness Center?
Honeysuckle Gelato Trilith offers ice cream and is close by for a relaxing treat after your workout.