Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
917 reviews
5 stars
850
4 stars
14
3 stars4
2 stars6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and helpful, with many specific mentions of individuals like Robyn, Luis, and Jocelyn.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rudeness from some staff members and issues with appointment management.
Efficiency
Customers appreciated the quick service and smooth processes during their visits, although some noted delays in receiving glasses.
Knowledge and Support
Staff were frequently recognized for their knowledge and ability to assist customers in selecting the right eyewear.
- SSstarlight718Jan 2, 20265.0I have never had a bad experience with Dr. Lezaj his staff and the LensCrafters staff at all. I just wished the store as a whole have a better selection of eyewear. Even though some frames can be purchased on online to delivered to the store, an updated selection of current frames & or colors would be nice.
- TWTiffinie WoodsJan 2, 20265.0Everyone was so pleasant Dr Gibbs was professional efficient and Stasha was very nice and helpful with helping me pick out glasses
- SCsusan copelandDec 28, 20251.0Luis at LensCrafters in Fayetteville ga was extremely rude and temperamental. No knowledge concerning thickness of lens for frameless frames. After we suggested calling the lab for correct answers we got the information needed. Short and abrupt when we discussed not being told about thickness needed with rimless glasses. Snatched paper out of my hands when I decided glasses were not done as we expected. I will cancel my other glasses ordered tomorrow with very kind salesperson Robin.
- JMJalen MooreDec 26, 20255.0LensCrafters did an amazing job today. The staff was professional, welcoming, and took the time to make sure I understood my options without rushing me. The eye exam was thorough, and the whole process—from check-in to picking out frames—was smooth and efficient. They answered all my questions, helped me find the right fit, and made sure I left feeling confident about my purchase. Great service all around—highly recommend.
- KSKee ShenettDec 21, 20255.0Stopped by today for glasses repair due to a missing screw. This was my first outing post surgery so I'm still struggling with crutches. Everyone was very kind and went above and beyond to assist me. Luis took great care of me. He even patiently held the door while my daughter helped me walk out. I was moving slower than a tortoise stuck in quicksand but he never made me feel as if I was a bother. I truly appreciate the great care. Thank you all so much!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Fayetteville offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a selection of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters Fayetteville?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and others. All prescriptions are welcome.
What are the store hours for LensCrafters in Fayetteville?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online using their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=1316&storeId=10851.
What payment methods are accepted at LensCrafters Fayetteville?
LensCrafters accepts various payment methods including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters Fayetteville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for your convenience.
What nearby places can I visit before or after my visit to LensCrafters at Fayette Pavilion?
Nearby places include Nothing Bundt Cakes for sweet treats, Marble Slab Creamery for ice cream, and the Fayette Pavilion Shopping Center for additional shopping and dining options.
Are there other eye care providers close to LensCrafters Fayetteville?
Yes, Lezaj Eye Care, P.C. is an optometrist and eyewear provider located nearby for additional eye care options.
Can I combine a shopping trip to Fayette Pavilion with an eye exam at LensCrafters?
Absolutely! LensCrafters is located within Fayette Pavilion, allowing you to conveniently combine your eye care visit with shopping at stores like Kohl's, Sephora at Kohl's, and dining at Your Pie or Kiku Japanese Steak & Seafood House.