Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
885 reviews
5 stars
821
4 stars
14
3 stars4
2 stars6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Robyn, Luis, and Nic, received high praise for their helpfulness, professionalism, and attentiveness.
Cleanliness and Atmosphere
Customers noted the office was clean and welcoming, contributing to a positive experience.
Product Knowledge
Employees demonstrated strong knowledge about products and services, assisting customers effectively in selecting glasses.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick service and efficiency during their visits, with many noting minimal wait times.
- WDWilliam and Evelyn DawsonNov 17, 20255.0My husband and I both have always came to this store here in Fayetteville, Georgia…. We have been coming to this store for several years now and each time we always get the best customer service and customer satisfaction from EVERYONE. We could have gone to many different stores and locations but as long as we keep receiving this great service, we will continue to support your business! I especially appreciate the Eye Doctor for her dedication to patients and their care.
- JEJaime EspinalNov 14, 20255.0Luis assisted me and was a pleasure to work with. Asked all the right questions and did not pry for sales. Perfect customer experience and I will be returning to this location for the exceptional service.
- EDEricka DurantNov 8, 20255.0Robin and Luis were very patient and helpful with my husband and I during our search for glasses. They gave great recommendations for different lenses based on lens power, leading us to select glasses that were not only stylish but fit our power and they were pocket friendly. Check them out next time you’re at Lens Crafters! Shout out to Robin, she is super sweet!
- NMNathania Luc MeristilNov 8, 20255.0I had an outstanding experience at LensCrafters, thanks to Mr. Robyn. From the moment I walked in, she was patient, knowledgeable, and genuinely focused on making sure I received exactly what I needed. She took the time to explain every step of the process, helped me choose the best frames for my face, and made sure my prescription was spot on. Her professionalism and warm personality made the entire visit smooth and enjoyable. If you're looking for excellent service and someone who truly cares about the customer experience, ask for Ms Robyn. Highly recommend!
- AHArthurlyn HixsonNov 7, 20255.0Alicia gave excellent customer service. Everyone in the store was very helpful and the wait time was very short. If I had had extra money I would have left a tip.🥰
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Fayetteville offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a selection of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters Fayetteville?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and others. All prescriptions are welcome.
What are the store hours for LensCrafters in Fayetteville?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online using their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=1316&storeId=10851.
What payment methods are accepted at LensCrafters Fayetteville?
LensCrafters accepts various payment methods including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters Fayetteville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for your convenience.
What nearby places can I visit before or after my visit to LensCrafters at Fayette Pavilion?
Nearby places include Nothing Bundt Cakes for sweet treats, Marble Slab Creamery for ice cream, and the Fayette Pavilion Shopping Center for additional shopping and dining options.
Are there other eye care providers close to LensCrafters Fayetteville?
Yes, Lezaj Eye Care, P.C. is an optometrist and eyewear provider located nearby for additional eye care options.
Can I combine a shopping trip to Fayette Pavilion with an eye exam at LensCrafters?
Absolutely! LensCrafters is located within Fayette Pavilion, allowing you to conveniently combine your eye care visit with shopping at stores like Kohl's, Sephora at Kohl's, and dining at Your Pie or Kiku Japanese Steak & Seafood House.