Kroger Pharmacy

Reviews

• ND

  Nigel Dru

  Sep 26, 2025
  5.0
  Ms. Judy, Ashley, Jacinta,... the whole crew, have the pharmacy locked down! I called a few minutes after an Rx went through, and was told they're wrapping it up. I was :05 out, walked -up near the desk & Ms. Ashley said, "It's ready Mr. Schwartz." I don't think I've met Ms. Ashley more than once. The Pharmacy peeps have checked medication interactions for our family. We've not gotten an incorrect Rx. they are ALWAYS friendly,... Keep your people, Ellenwood Kroger Pharmacy! (Also, not in Pharmacy, but John, Sam, Meeka,... you have GREAT people working for you)!
• DC

  Deryl Casminski

  Aug 24, 2025
  5.0
  Considerate and professional employees.
• RB

  Riley B

  Nov 17, 2023
  2.0
  Recently got my scripts from the pharmacy and I usually get good quality service but today’s service was very poor and unprofessional. The worker asked me a question but I was unable to hear what she was asking because she was standing far from the drop off area. Once I finally caught on to what she asking me, which was my dob. I proceeded to tell her but was unable to say it loudly to the point where she can hear me because I had a sore throat. She shook her head as if I was being difficult, asked me to repeat myself… mind you I couldn’t hear what she was asking because she not at the drop off area and I felt uncomfortable having to yell my dob. She finally heard what I said l, shook her head again, and said 20 min. I came back and asked if someone else can check me out because she was seemed frustrated with me. She said no and continued to ask me for my dob. From that point I told her how I didn’t appreciate that I had to yell out my personal information when she could have simply walked over to the drop off area and asked being that we both couldn’t hear each other and it’s not like I can hop over the desk just to tell her my info. Instead of listening to my concerns and addressing how she handled the situation she just continued to just ask for my dob. I refused to let her continue to service me and she asked the pharmacist Henry to check me out. Henry seemed like he was willing to hear about my concerns and experience. Hopefully he takes what I said into consideration because disclosing PHI as a healthcare worker is a HIPPA violation.
• LB

  Latoshia Briggs

  Feb 12, 2023
  1.0
  Food is always expired.. meat spoiled and very poor customer service. I went to get my medicine and I wanted to have a consult with the pharmacist about my medication and she had no interest in telling me about the medication she didn't even know and she's went to school to serve sick ppl like what!!! She told me once I get home to read the directions and that was it and she handed me back my prescription she needs to be fired.... this kroger needs a whole new staff in every department!!!
• KM

  KeKe Moochi

  Jul 8, 2021
  1.0
  I've tried on several occasions to give this pharmacy a pass due to the pandemic. But it is apparent that management has failed this location. The staff are very rude. Majority of the time no one answers the phone. And if by some luck you get someone on the phone to request your medication be filled - you still will have a long wait when arriving at the time they've given you! Was told 630pm pick up and it is now 8pm and I'm still waiting. #dobetterKroger #Managerthisisnotit Addendum: 810pm I had to ask if my son's medication had been forgotten as I saw a number of people who were behind me in line (that were told to wait like me) - have their name called to get their medication. The black female with the low cut blonde hairstyle exhibited poor customer service and I believe she INTENTIONALLY had me still waiting knowing full well my son's medication was ready!

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