LensCrafters

4.7
855 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3600 Marketplace Blvd, East Point, GA
30344-8129, United States

Hours

Reviews

4.7
855 reviews
5 stars
775
4 stars
17
3 stars
5
2 stars
6
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, highlighting excellent service throughout their visits.

Efficiency

Many reviews noted the timely and efficient service, with quick eye exams and frame adjustments.

Product Knowledge

Staff demonstrated strong knowledge about eyewear options, helping customers select suitable frames and lenses.

Repair Services

Customers appreciated the quick and effective repair services for glasses, often provided at no charge.

Overall Experience

The overall experience at this location was described as exceptional, with many customers expressing a desire to return.
  • CB
    Calandra Bex
    Jan 5, 2026
    1.0
    The service is sketchy! They definitely over book appointments and the frames are expensive and aren’t even designer frames . LC sent a text stating that the glasses are ready at 6:59 pm 1 minute before closing. I will never go back to LENS CRAFTERS! 0 is my true rating.for this location! My actual appointment time changed from 4:40 pm to 5 pm. Once I arrived and on time, they had the audacity to ask me to wait an additional 30 to 45 mins (over booking) There were no seats and I had to go wait in the car until someone called my phone to be seen.
  • KB
    Kim Bell
    Dec 29, 2025
    5.0
    The three young ladies who completed my pre-exam, exam and eyeglass fitting were friendly and very helpful. I commend them for their excellent customer service skills.
  • RB
    Reuben B.
    Dec 22, 2025
    5.0
    Tatyana was such a great help. I had a great experience here. Come see them!
  • TE
    Trinity Erickson
    Dec 20, 2025
    5.0
    I received fantastic service- I was treated as I walked in, was able to receive an eye exam and pick out new frames in a timely manner, and was able to find a temporary solution for my glasses while I wait for my new frames and nose pads.
  • JL
    Je Suis Diva Premium Magnetic Lashes
    Dec 18, 2025
    5.0
    Deena was so patient and helpful in assisting my son and I select our glasses. Additionally, Brent was amazing when we came to pick them up he made setting my Ray Ban Meta glasses effortless. All around great customer service!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.