Kroger Pharmacy in Douglasville, GA is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
I’m writing because I’m frustrated with the ongoing issue at your pharmacy drive-through. The posted pharmacy hours are 8 AM to 8 PM, yet the drive-through window is consistently closed during those times. It defeats the purpose of having a drive-through if customers can’t rely on it being open, especially when many of us depend on it for convenience, accessibility, and quick service.
It’s frustrating to have to park, come inside, and wait in line when the drive-through should be available during all operating hours. Can you please clarify why the window is rarely open and whether this can be addressed?
KR
Krystal Rutherford
Nov 24, 2025
1.0
The person who answers the phone for the pharmacy is extremely rude ! She cut me off mid sentence and then when I asked my question she answered so fast that I couldn’t hear her so I responded and asked her “so is the rx covered or do we need to send an alternative” she then began talking to me like you speak to a child when they are not understanding what you are saying and being very rude.
Extremely unprofessional and the staff needs to be taught how to speak to people. No wonder so many people who use this pharmacy are confused when yall have staff like this running it.
NM
Nelly McCoy
Nov 8, 2025
3.0
I've had 5 Star visits here and I've had 1 star visits here. It all depends on who's working and that's because if you get Kayla she's the rudest everyone else is so nice and respectful. I moved from Publix pharmacy to earn fuel points, but I almost wish I hadn't. They can take days to a week on some of my prescriptions to get in inventory. I had a pain medication sent in after surgery and their system put it for next day. When I called asking why it was taking so long to fill they explained why and then said they would have it done in an hour. Thankfully right before they closed for the day. I'm on the fence if I'm transferring back to Publix, because I don't think the attitude and wait are worth the fuel points. I am thankful for those who are nice and I do like their app
AH
Alandra H
Jul 8, 2025
5.0
Kayla was extremely helpful and presented remarkable customer service! She made my experience very seamless and I’m thankful for that.
What types of vaccinations are available at Kroger Pharmacy in Douglasville?
Kroger Pharmacy offers various vaccinations including Tdap, HPV, shingles, flu shots, and COVID-19 vaccines such as Pfizer, Moderna, and Johnson & Johnson.
Do I need an appointment to get a COVID-19 vaccine at this pharmacy?
Yes, a COVID-19 vaccine appointment is required. Please proceed to the pharmacy window and inform the attendant you have an appointment.
What are the operating hours of Kroger Pharmacy?
The pharmacy is open Monday through Friday from 8:00 AM to 1:00 PM and 1:30 PM to 8:00 PM, Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM, and Sunday from 11:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
Can I refill my prescriptions online at Kroger Pharmacy?
Yes, you can request prescription refills and transfers conveniently using Kroger's online tools available through their website and mobile apps.
What payment options are accepted at Kroger Pharmacy?
Kroger Pharmacy accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Are there nearby places where I can grab a coffee before or after visiting Kroger Pharmacy?
Yes, nearby coffee spots include Starbucks, Atlanta Cafe, and The Bubble Hut for tea and bubble tea options.
Is there a grocery store close to Kroger Pharmacy where I can shop after my pharmacy visit?
Yes, the Kroger supermarket is located nearby, offering grocery, bakery, and other shopping options.
Where can I find financial services near Kroger Pharmacy?
Kroger Money Services and Bank of America ATM are nearby and provide financial services including currency exchange and ATM access.
Are there any nearby beauty or salon services close to Kroger Pharmacy?
Yes, nearby beauty services include Hana Nails, Perfect Nails, Harrigan's Hair Salon, and Bella Dominican Hair Studio for various salon and beauty needs.