Kroger Pharmacy

Reviews

• NM

  Nelly McCoy

  Nov 8, 2025
  3.0
  I've had 5 Star visits here and I've had 1 star visits here. It all depends on who's working and that's because if you get Kayla she's the rudest everyone else is so nice and respectful. I moved from Publix pharmacy to earn fuel points, but I almost wish I hadn't. They can take days to a week on some of my prescriptions to get in inventory. I had a pain medication sent in after surgery and their system put it for next day. When I called asking why it was taking so long to fill they explained why and then said they would have it done in an hour. Thankfully right before they closed for the day. I'm on the fence if I'm transferring back to Publix, because I don't think the attitude and wait are worth the fuel points. I am thankful for those who are nice and I do like their app
• AH

  Alandra H

  Jul 8, 2025
  5.0
  Kayla was extremely helpful and presented remarkable customer service! She made my experience very seamless and I’m thankful for that.
• CP

  Cindy Price

  Jul 6, 2025
  5.0
  I have been coming here for 30+ years. I have always had excellent service. The pharmacists and technicians are friendly and helpful. Thank you for excellent service!
• RB

  Randall B

  Feb 6, 2022
  1.0
  I love shopping at the store. Every time we pick up out groceries we're always treated nicely. However the pharmacy, not so much. I tried to go to the drive-thru but I guess it was closed; then I go inside and they say it's never been sent after my wife explained her doctor ordered her prescription prior to that. I had to wait a few more days later only for them to say it's ready for pickup. Very unacceptable and they need to do better.
• KD

  kevin dacosta

  Sep 6, 2017
  1.0
  This store as bad Service they told me my prescription would be ready Friday Evening and when I went to pick it uo, it was a different store they said it won't be ready till Sunday now, first off no one call me ahead of time and said anything that's strike one, then I went back on Sunday then it's there out of it and won't get any till we'd and again no call from them, and when you speaking to them they have and attitude. So I would say if you want good customer service find a different pharmacy.

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