Business Details
About
OptometryEye Care Center
Arbor Place Eye Care is the local eye doctor to see for all of your eye care needs in Douglasville, GA. As your local Douglasville optometrist, Arbor Place Eye Care can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 1270 Arbor Place Mall Douglasville, GA 30135 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,206 reviews
5 stars
1,086
4 stars
42
3 stars14
2 stars16
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting excellent customer service throughout their visits.
Professionalism
Many reviews noted the professionalism and thoroughness of the doctors, particularly Dr. Thomas and Dr. Cotter.
Efficiency
Several customers appreciated the quick and efficient service, with many mentioning minimal wait times and smooth appointment processes.
Positive Experiences
Overall, the majority of reviews reflected positive experiences, with many customers expressing satisfaction and a willingness to return.
Concerns
A few customers raised concerns about billing practices and equipment issues, indicating a need for clearer communication regarding costs.
- JDjanaya davis1 day ago5.0Very thorough and professional care. My appointment started on time, the doctor was very nice and took her time answering any questions I had. I was in and out in under 45 minutes.
- HBHalima Ball2 days ago5.0I had an amazing experience at my eye appointment today. The entire team was welcoming, patient, and very knowledgeable. My eye doctor took her time with me, explained everything clearly, and made sure I understood my prescription and lens options. She confirmed that my vision hadn’t changed, which gave me peace of mind, and she helped me choose the right premium anti-glare lenses for my needs. I appreciate how thorough and gentle she was during the exam, and how she made me feel comfortable the whole time. I left feeling confident in my eye health and excited about my new lenses. Excellent service from start to finish — highly recommended! Ashley and Brandon was great!!!!!!!!
- CCcedric chaney3 days ago5.0Sherita customer service skills were great! She was patient enough to explain everything, asked if I had questions and made sure I understood everything. Great job Sherita!😎
- AHAlisha Hayes4 days ago5.0For starters at the front desk I was met with the guy and I had some questions about my insurance. He explained everything in a way that I would understand. Very helpful and knowledgeable. Dr Thomas was great. Very kind and explained everything to me. I would definitely recommend Arbor place eyecare to all my family members and friends!
- RCRobyn CruteNov 7, 20255.0Dr. Cotter is the very best. If you have a special needs person in your life. See will see to all your needs. She’s the real deal.. She’s so caring & does all she can for your special needs person. You won’t find anyone better. She (Dr.Cotter) has real skills. She is now apart of my family. My son would have gone completely blind if she didn’t save him. God works through her. we want to shout out to the world how great she is. Give her a try. Thank you, Dr. Kate Cotter
Frequently Asked Questions About Arbor Place Eye Care
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Arbor Place Eye Care?
An annual eye exam detects not only vision issues but also eye health and general health problems such as diabetes and high blood pressure early, allowing timely treatment. Schedule your annual exam today.
What happens during a comprehensive eye exam?
A series of simple yet comprehensive tests are conducted to assess vision and eye health. Results are discussed to determine the right prescription for you.
Is a contact lens exam different from a regular eye exam?
Yes, a contact lens fitting involves additional detailed measurements to find the right lenses and comes with an extra fee. A comprehensive eye exam checks if your eyes are healthy enough for contacts.
Where is Arbor Place Eye Care located?
Arbor Place Eye Care is located at 1270 Arbor Place Mall, Douglasville, GA 30135 inside the Arbor Place Mall.
What are the operating hours of Arbor Place Eye Care?
Open Monday to Friday from 10:00 AM to 6:30 PM, Saturday 10:00 AM to 5:30 PM, and Sunday 12:00 PM to 6:00 PM.
What payment options does Arbor Place Eye Care accept?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Arbor Place Eye Care accessible for wheelchair users?
Yes, the facility has a wheelchair-accessible entrance.
What nearby stores can I visit before or after my eye exam at Arbor Place Mall?
You can shop at nearby stores like Shoe Dept., Lids (hat and fashion accessories), Torrid women's clothing, and LensCrafters eyewear store, all within Arbor Place Mall.
Are there places to grab a coffee or a snack near Arbor Place Eye Care?
Yes, Starbucks coffee shop, Orange Julius and Lula's Chill Factory ice cream shops, and Sbarro Italian restaurant are nearby for a quick refreshment.
How can the nearby transportation options help me get to Arbor Place Eye Care?
Although transportation specifics are not listed, Arbor Place Mall is a prominent location likely served by local transit, making it easy to reach the eye care center along with other shops like Macy's, Old Navy, and Kids Foot Locker.