Planet Fitness

4.3
1067 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2460 Wesley Chapel Rd, Decatur, GA
30035, United States

Hours

Reviews

4.3
1,067 reviews
5 stars
694
4 stars
194
3 stars
73
2 stars
18
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some praised helpfulness while others reported unprofessional behavior and poor management.

Cleanliness

Generally positive feedback on cleanliness, with many customers appreciating the well-maintained facilities.

Equipment Issues

Concerns about broken equipment and lack of maintenance; some customers noted dust accumulation on machines.

Parking Safety

Frequent reports of car break-ins and safety concerns in the parking lot, leading to dissatisfaction among members.

Atmosphere

Positive remarks on the gym's atmosphere, with many enjoying the environment and music, though some found it dimly lit.
  • MG
    Manifesting Greatness
    Nov 15, 2025
    1.0
    I joined this club two months ago, they stay taking money out of my banking account. I came in to get a refund and cancel my prescription only to have a young man tell me he did not know the process he didn't know he to print off documents and had no supervisor to help him. My payment was due on the 17th they took 49.99 plus 25.99 on the 15th and was plaining on taking more payments within 1 month. This is unacceptable. I need my money back now.
  • WG
    W Gree
    Nov 9, 2025
    2.0
    Well the bathrooms were nasty and the showers were vroke which was the reason I went to gym since the terminal I was at also had broken showers. Actually I think they were renovating a couple but the bathroom left much to be desired in cleanliness. The people at this gym seldom wiped down equipment after use atleast from what I saw. Fairly dirty compared to all the other PF I have been to. Staff seemed to care less what was going on. Love them phones....
  • MS
    Marie smith
    Nov 4, 2025
    1.0
    not 24/7 as advertised. they start closing around 8pm smh
  • TT
    Tina
    Oct 29, 2025
    4.0
    Way too hot. If I wanted to go in a sauna, I'd go in a sauna 😭 It's hard to go cardio when the air is thick and hot
  • RG
    Renegade GameR
    Oct 29, 2025
    1.0
    I usually never leave reviews but this time I had to. These folks are unorganized and liars. Talked to an employee IN PERSON about closing my account with them because I don't use that gym anymore and they told me that my account will be closed. 10 months later I get a random charge on my account and I'm told my account is still active and it accumulated up to 320 dollars. I have not used this account in 10 months. I can't close the account and I'm forced to pay off the amount if I want my account closed. Talked to the district manager through email and she provided no solutions, didn't pay me my money back that they took from my account, and just gives me typical automated response and how to close my account even though I can't close the account until I pay off my balance which she knows. Will never use planet fitness again.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Decatur (Wesley Chapel), GA?

Planet Fitness in Decatur (Wesley Chapel), GA is open 24 hours Monday through Thursday, closes at 9 PM on Friday, and operates from 7 AM to 7 PM on Saturdays and Sundays.

Where is Planet Fitness located in Decatur?

Planet Fitness is located at 2460 Wesley Chapel Rd, Decatur, GA 30035, USA.