Kroger Pharmacy

Reviews

• MB

  Maggie Bessent

  Dec 10, 2025
  1.0
  This used to be a very good pharmacy but it has gone downhill quickly. I don't know how much of it has to do with the quality of the company as a whole vs. the employees of this specific pharmacy, but over the past few months I haven't had a single positive experience here. Once, I was notified that my prescription was ready only to get there and be told they "can't find it", which I understand can be a system issue possibly (it wasn't, they just weren't looking on a lower rung of the pick up area). But the worst experience for me was one I had with one of the pharmacists. I had been prescribed a medicine I'd never taken before, so when I was asked if I had questions for the pharmacist I said yes. This pharmacist was in my eyeline and I literally watched them hear that I said yes and heave the BIGGEST sigh and roll their eyes. They didn't come over, the tech I was speaking to eventually went over to them and said I had questions, and they waved them off. Finally they come over, rudely ask what questions I have, and when I asked my questions and told them what the medicine was, they said "Well, let me see the bottle." They then proceeded to speak very rudely and condescendingly to me to BARELY answer my question. What a terrible experience. I will be finding a new pharmacy.
• AD

  Anekah Daley

  Sep 24, 2025
  1.0
  I came in last week to pickup meds and the wait was exceeding long. All members behind the pharmacy counter moved slow and didn’t acknowledge the customers waiting… no thanks for your patience or I’ll be right with you. Once I finally got to the counter I was told that they hadn’t prepared it and they would call when it’s ready later that day. I didn’t receive a call until late yesterday. I come in today and the Asian guy whose name starts with a T was very bland and threw my bag and receipt at me and walked away once I closed out. Horrible customer service!
• AN

  amirah nasr

  Sep 11, 2025
  1.0
  Most atrocious, rude pharmacist I've ever encountered. Refuse to fill a prescription without a DEA number (which is not required for the medication being filled). When I let her know that all that is required is my license number, she then told me to "call the medication into another facility because she's not dealing with this" and hung up on me. Unprofessional and rude. Happily reported her to the pharmacy board.
• AM

  Allison Mansfield

  Jul 21, 2025
  5.0
  Fabulous group of people working here! I’ve never before experienced a pharmacy with this level of care and kindness!

Frequently Asked Questions About Kroger Pharmacy