Cleanliness
While many customers praised the gym for being clean and well-maintained, several reviews noted a decline in cleanliness, particularly in locker rooms and saunas.
Staff Quality
The staff received high marks for being friendly, helpful, and professional, with specific trainers being highlighted for their exceptional service.
Equipment Issues
Multiple reviews mentioned broken or poorly maintained equipment, which has been a consistent concern among members.
Atmosphere
The gym is generally described as welcoming and friendly, with a good community vibe, although some noted overcrowding during peak hours.
Membership Concerns
Several customers expressed frustration with the membership cancellation process and perceived misleading information regarding contracts.