LensCrafters

4.8
50 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
410 Peachtree Pkwy, Cumming, GA
30041-7098, United States

Hours

Reviews

4.8
50 reviews
5 stars
48
4 stars
0
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees like Kristina, Duncan, and Terry.

Repair Services

The business received positive feedback for efficiently handling repairs and adjustments to glasses and sunglasses, often completing these tasks quickly and effectively.

Product Knowledge

Staff demonstrated strong knowledge about products and services, helping customers make informed decisions about their eyewear.

Overall Experience

Many customers expressed high satisfaction with their visits, noting the welcoming atmosphere and the quality of service, leading to repeat business.

Insurance Issues

Some customers reported confusion or dissatisfaction regarding insurance coverage and additional charges during eye exams.
  • RZ
    Russell Ziprik
    Nov 11, 2025
    5.0
    Had a screw fall out which caused the lens to fall. Brought in a they made it good as new. Niti was great.
  • CC
    Cheri
    Nov 11, 2025
    5.0
    I was lucky enough to have Niti assist me with my glasses today. Very knowledgeable and understood exactly what i was explaining.
  • MM
    Melia Mccallum
    Nov 11, 2025
    5.0
    Was my first time coming in here but i can say it was an absolute pleasure! Jhadin was very sweet, helpful, and knew was she was talking about!
  • LM
    Lindsay Mullinax
    Nov 8, 2025
    1.0
    They lie to you about cost. You pay one thing and when you go back for your next appointment they tell you that you have an unpaid balance when you were told the visit before everything was paid for. Very unprofessional. Customer service at this location is a joke.
  • AR
    Alexis Renee
    Oct 31, 2025
    5.0
    The staff here is so nice and incredibly helpful. They’re very knowledgeable and one of the girls, I think her name was Hoda? helped me figure out what kind of frames look best on my face shape. If you need glasses, this is for sure the place to go.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.