Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,042 reviews
5 stars
962
4 stars
24
3 stars5
2 stars5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Niti, Jhadin, and Kristina.
Expertise
Several reviews highlighted the professionalism and thoroughness of the eye exams and consultations provided by Dr. Alexander and other staff members.
Efficiency
Many customers appreciated the quick service for repairs and adjustments, often completed in under 10 minutes.
Product Selection
The store was noted for having a good selection of frames and lenses, catering to various customer needs.
Mixed Experiences
A few customers reported issues with billing transparency and felt misled about costs, indicating a need for improved communication regarding insurance and pricing.
- VKVamsi Krishna2 days ago5.0Excellent customer service by Hoad. She took care of my daughter’s frame needs and provided a detailed explanation of the insurance. Definitely recommend this place !!
- ASAli Samadi2 days ago5.0This is in regards to frames and their customer service. Excellent service - what is typically expect from lens crafters. Long time customer of LensCrafters came in and they thoroughly cleaned my frames and lens.
- LSLinda P SheffieldJan 5, 20265.0Duncan was very helpful - my glasses had become so loose I thought they might fall off, and at my last visit, a different technician said they probably couldn’t be tightened up anymore. But Duncan found a way to bend them without breaking them, and saved me from having to buy new frames! Thank you!!
- TWTim WynnDec 18, 20255.0Dr. Alexander at the store, diagnosed some serious eye issues that I had over 18 months ago that required multiple surgeries. Her diagnosis and referral saved my vision, other eye doctors missed the symptoms. Now my vision is far improved, now 20/20 with correction, And I can drive without glasses during the day. Also, the store manager, Hillary has always been very kind and supportive and helpful. I’m very loyal to this store, they have been very helpful to me. Highly recommend.
- MGMohan GuttikondaDec 9, 20255.0We had our annual eye checkup with Dr. Ligy Alexander at the LensCrafters in Cumming, and we had a very good experience. Dr. Alexander was excellent. She did a very careful and detailed eye exam for me and my wife. She explained everything clearly, and she helped me understand the different contact lens options I could try. She also gave very good advice for my wife and suggested that she see a neuro optometrist for her specific concerns. We really appreciated that, because it showed she cares and wants us to get the right help. Niti at the front desk was also great. She explained the Meta glasses, answered all our warranty questions, and helped us choose the right options. She was very friendly and patient. Overall we are very happy with the service at this location and would definitely recommend it.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at 410 Peachtree Pkwy offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglass brands.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule an eye exam appointment online using LensCrafters' scheduling link provided for this store.
What vision insurance plans does LensCrafters accept at this location?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters at The Collection At Forsyth in Cumming, GA?
The store is open Monday to Thursday from 9:00am to 7:00pm, Friday from 9:00am to 8:00pm, Saturday 9:00am to 7:30pm, and Sunday from 12:00pm to 6:30pm.
Does LensCrafters offer in-store pickup service for eyeglasses?
Yes, LensCrafters offers in-store pickup for their products at this location.
What payment options are accepted at LensCrafters in Cumming?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Which popular designer eyewear brands are available at this LensCrafters?
Designer brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Bulgari, and more.
How can nearby Rack Room Shoes help visitors to LensCrafters?
Visitors can conveniently shop for footwear and fashion accessories at Rack Room Shoes near LensCrafters during their visit to The Collection at Forsyth shopping center.
Are there any nearby wellness or spa services close to LensCrafters?
Yes, Spavia at The Collection, Activate IV and Cryotherapy medical spa, Active Bodies Therapeutic Massage, and Prima Doll Aesthetics beauty spa are nearby for relaxation or wellness needs.
What dining options are available near LensCrafters at The Collection At Forsyth?
Nearby dining options include Pure Pho and Grill for Vietnamese cuisine, Grub Burger Bar for burgers, Mellow Mushroom for pizza and American fare, and Bahama Buck's for desserts and bakery items.