Piedmont Newton is a 103-bed, acute-care, community hospital in Covington, Georgia offering 24-hour emergency services, women’s services, a Level II Neonatal Intensive Care Unit (NICU), and general medical/surgical services. In May 2019, Piedmont Newton completed a $10 million expansion and renovation of the Emergency Department. The project doubled the department’s capacity from 16 beds to 32 beds, created an additional nurses’ station, and a room for higher acuity trauma cases. Serving Newton County and surrounding communities for over 60 years, Piedmont Newton Hospital offers high-quality, patient-centered care. As a not-for-profit organization, hospital earnings go directly back into maintaining and improving services and facilities ...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.